SCORE Programme

Survey shows SMEs still struggling 18 months into the pandemic

ILO SCORE programme conducted a survey that gathered inputs from over 800 enterprises in 8 countries to help identify the key challenges and needs for enterprises 18 months into the pandemic. Results paint a grim picture.

News | 09 November 2021
The Covid-19 pandemic has incurred a severe disruption to workers and enterprises, causing significant job losses and a sharp decline in economic growth. Throughout the pandemic, enterprises have had to quickly and continuously adapt to manage government imposed Covid-19 restrictions, supply chain issues, cashflow constraints, staff reductions and employee health and safety, among many others.

To better understand how the pandemic currently affects enterprises as well as how enterprises are adapting to manage these challenges, the SCORE programme conducted a global enterprise survey to hear from those that know the challenges best. While the survey is not scientific in nature, it does provide an indicative snapshot of pandemic-related impacts in Q3 2021 – straight from the perspectives of 800 enterprises that operate in a range of economic sectors in eight countries. The survey results have also been compared to those of a previous SCORE global enterprises survey – conducted at the onset of the pandemic – to show how the impacts have changed over 18 the last months.

From the survey, the results are clear – although enterprises are in a slightly better position than they were at the beginning of the pandemic, they still face a dire situation relative to revenues, cashflow and supply shortages and continue to operate with fewer staff. They also still need a range of government assistance and business development services to help them weather the storm and get back on track. For more insights, have a look at the survey summary results.