Podcast series: Global challenges – Global solutions

Employment and labour market policies: Can they profit from new technologies?

Accelerating digitalization and technological change are having a big impact on informal employment and public and private employment services. In this podcast, ILO Employment Policy Department experts Vicky Leung, Technical and Programme Officer in the Transition to Formality Unit and, Michael Mwasikakata, Head of the Labour Market Services for Transitions Unit explain how.

Audio | 09 May 2022
Increasing digitalization and use of new technologies have pushed employment policies in new directions worldwide. In the wake of the recent pandemic, while there has been an increase in the number of workers in informal employment, digitalization and technology are also helping others transition to formal employment through a process called E-formality. At the same time, the digital and technical evolution in public employment services (PES) that help match workers with jobs and employers find the workers they need, is playing a critical role in supporting a recovery from the pandemic and other labour market disruptions.

The future of work podcast series was created on behalf of the Ministry for Economic Cooperation and Development (BMZ).

This podcast is also available on Spotify and Apple Podcasts .


Vicky Leung
Technical and Programme Officer Transition to Formality Unit

Michael Mwasikakata
Head, Labour Market Services for Transitions Unit