This is a recording of the sixth webinar in the overall "SPM Essentials" series of the Social Performance Task Force (SPTF), and the second of three webinars focussing on employees, jointly developed with the ILO. This webinar from 13 October 2021 addressed how financial service providers can improve social performance through the right employee incentives, training, and feedback mechanisms. Featuring speakers from ESAF (India), Al Majmoua (Lebanon) and MonteCredit (Montenegro).

• Click here for the recording of the first webinar on 21 September 2021
• Click here for the third webinar on 10 November 2021