|Craig has more than two decades of social finance experience in both developed and developing countries. In his current position as the chief of ILO's Social Finance Programme, he focuses on the potential of financial services and policies to achieve social objectives.|
Craig has authored and edited over 40 articles, papers, monographs and training manuals on various topics including microinsurance, customer loyalty, organizational development, governance, lending methodologies, regulation and supervision, and financial services for the poorest of the poor.
Craig holds an M.A. from Clark University and a B.A. from Williams College, both in Massachusetts.
Speaks: English and French
Senior Technical Officer
|Valerie is responsible for a range of topic areas, including access to finance for workers and for youth, digital finance, financial cooperatives and financial education. She has over 10 years of field experience in promoting financial inclusion. Before joining the central team in Geneva, Valerie worked in several ILO offices in Asia and Africa.|
Valerie holds a master’s degree from the University of Versailles/Saint Quentin and the Institut d’Etudes Politiques de Paris, France.
Speaks: French, English and Spanish
Senior Administrative Assistant
|Nalina is the Senior Administrative Secretary of the Social Finance Programme. Prior to joining the ILO in 2000, she worked for the World Meteorological Organization and for the United Nations Office in Geneva for 13 years in the area of administration and finance. She has authored several articles in Management and is a reviewer for American and African journals. She is also an associate editor for the Indian Journal of Economics and Development.|
Nalina holds a Ph.D. in management and an MBA in human resources management.
Speaks: English, French, Tamil and Malayalam.
|Yousra works on access to finance for and through employer’s organisations, financial inclusion in post conflict / disaster settings, in migration situations, and the promotion of occupational safety and health through financial institutions. She also manages the programme’s work on financial education and acts as the coordinator of the Social Finance Network. She has 15 years of experience in access to finance as a researcher and technical specialist. Her research interests include the issues of impact assessment, social performance, microfinance and decent work. |
She is a member of the steering committee of the SPTF’s Responsible Inclusive Finance Facility for Southeast Asia.
Before joining the ILO, Yousra was a lecturer at the universities of Le Maine and Reims (France), teaching economics and finance. She also worked for many years as a consultant and researcher with NGOs and consultancy firms.
Yousra holds a Ph.D. and an M.A. in economics from Université Paris XII, and a B.A. in Financial Management from ISG-Tunis.
Speaks: Arabic, French, English and Spanish
Senior Programme Officer
|Posted at the International Training Centre of the ILO in Turin, Margarita is in charge of capacity building and the ILO’s Making Microfinance Work training programmes. She has 19 years of experience in finance and development. Margarita worked with a number of training and research projects focused on organizational development and strategic planning, product development, market research and other aspects of social finance. Prior to joining the ILO, she served as the COO of a grassroots MFI in Armenia.|
Margarita holds a degree in Economics from the Armenian State University of Economics.
Speaks: English, Russian and Armenian
Chief Technical Advisor
|Based in Jakarta, Indonesia, Owais is the Chief Technical Advisor for the PROMISE IMPACT Project in Indonesia. He has over 20 years of experience in international development, having worked in the former Soviet Union, Africa as well as Asia. Owais has been working in the United Nations System for almost 15 years and his technical expertise includes development economics, employment, and inclusive finance. |
Owais holds two master’s degrees in economics and economic policy, from the University of New England and the Australian National University, respectively.
Speaks: English, Indonesian, Russian and Hindi
|Victor Hugo Sanchez Valverde|
Secretary and Administrative Clerk
|Victor supports the Social Finance Programme’s administrative and operational activities. He has over 20 years of experience working for the National Bank of Costa Rica as service clerk, accounts manager and accountant. Before joining the team, he worked as a text operator at the ILO TRAITEXT Spanish department, preparing documents for the ILO’s different meetings (International Labour Conference, Governing Body meetings, and regional meetings) and publications.|
Victor holds a bachelor’s degree in business administration from the Universidad Latina de Costa Rica.
Speaks: English and Spanish
Knowledge Management Analyst
|Joost supports the programme’s knowledge and capacity-building activities. Before joining the ILO, Joost worked for the local Dutch government and the Ministry of Foreign Affairs, as well as NGOs in Moldova and the Netherlands to support communication strategies.|
Joost holds an M.S. in political science and international relations from the University of Amsterdam and a certificate in microfinance from the Frankfurt School of Finance & Management. He completed his bachelor's degree in international communication at the Hanze University of Applied Sciences (the Netherlands) and the University of Málaga (Spain).
Speaks: English, Dutch, Spanish, Portuguese and French
|Camila Castañeda Quintero|
|Camila works on issues related to responsible investment, social and environmental risk management, and access to finance in the rural economy. She previously worked in the Bogota Chamber of Commerce and the Universidad Nacional de Colombia.|
Camila studied economics in the Universidad Nacional de Colombia and holds an M.S. in environmental governance from the Albert Ludwig University of Freiburg.
Speaks: Spanish, English, German and French
Junior Technical Officer
|Mónica supports the Social Finance work on Innovative Finance, providing background research and mapping potential funders. She also supports the work on sustainable finance and social and environmental risk management. Before joining the ILO, Mónica worked in impact investing, development cooperation and as a researcher at the Universidad de los Andes in Colombia.|
Mónica holds a B.A. in Environmental Engineering, a B.A. in Biology from the Universidad de los Andes in Bogotá, Colombia and an M.A. in Aquatic Tropical Ecology from the University of Bremen, Germany.
Speaks: Spanish, English and German.
Senior Technical Officer
|Patricia manages the Social Finance’s collaboration with the Africa Agriculture and Trade Investment Fund (AATIF) to look at how positive social and environmental impact of investments can be ensured and improved. She also leads the programme’s work on social and environmental management systems with development finance institutions. A development finance professional with over fifteen years of experience, Patricia's expertise covers the areas of social performance and impact measurement, rural finance and risk management with a regional focus on Africa and Asia & Pacific. She also serves on the Technical Review Committee of the Social Performance Task Force, a position she has held since 2015. Before joining ILO in 2007, Patricia researched financial system development and microfinance in East Africa, served on the Board of the Melton Foundation, and worked as advisor on economic development at a regional parliament in Germany.|
Patricia holds a PhD in economics and an M.A. in intercultural management and business administration.
Speaks: German, English and French
Impact Insurance Facility
Senior Research Officer
|Based in Hong Kong, Aparna leads the Facility's Research and Innovation initiative. She works primarily on mobile services, bundling insurance with other financial services, analysis and documentation. She has a decade of technology and business management experience in the public and private sector. Before joining the ILO, Aparna was the Director of Special Projects at the Financial Access Initiative at New York University, where she led microinsurance research projects.|
Aparna holds a master’s degree in public administration from New York University and a bachelor’s degree in business administration from the University of Texas.
Speaks: English and Hindi
Knowledge and Capacity Building Officer
|Camyla leads the Facility's knowledge and capacity building initiative, as well as the Facility’s insurance education work. She is a Certified Knowledge Manager with over five years of experience in inclusive insurance and has extensive experience in instructional design and adult learning methodologies. Before joining the Facility team, Camyla worked in international cooperation for education at Pontifícia Universidade Católica de São Paulo in Brazil, and in urban poverty reduction at the World Alliance of Cities against Poverty of the United Nations Development Programme in Geneva, Switzerland.|
Camyla holds a MA in Development Studies from the Graduate Institute of International and Development Studies, Geneva and a BA in International Relations from Pontifícia Universidade Católica de São Paulo.
Speaks: Portuguese, English, Spanish, French and Polish
|Based in Lima, Peru, Alice works with our partners around the globe to test and analyse innovative solutions in microinsurance. She has five years of insurance and microinsurance experience. Before joining the ILO, Alice worked at Lloyd's of London and MicroEnsure, focusing on microinsurance, international operations and communication.|
Alice has an M.A. in classics from Cambridge University, an executive master’s degree in development policy and practice from the Graduate Institute, Geneva, as well as a diploma in insurance from the Chartered Insurance Institute.
Speaks: English, French and Spanish
|Lisa works on health insurance in the public and private sectors, offering insights into m-Health, actuarial analysis and strategy development. She has more than 15 years of experience in actuarial consultancy in Europe, Africa and Asia. Her experience includes pricing, reserving, benchmarking and budgeting for private and national health insurance schemes as well as advising on microinsurance.|
Lisa is a qualified health actuary and Fellow of the Institute and Faculty of Actuaries in the UK. She has a diploma in actuarial management from Cass Business School, London and a B.S. in actuarial science from the University of the Witwatersrand, South Africa.
Speaks: English and Afrikaans
Senior Technical Officer
|Pranav provides technical expertise on agriculture insurance, alternative distribution and mobile services. He is the focal point for market development in Asia. He has more than two decades of experience in insurance and business management. Pranav has initiated and taken to scale agriculture and health insurance projects amongst low-income households in India, utilizing a diverse set of distribution channels and enabling the projects with technology.|
Pranav holds an MBA and a bachelor's honours degree in economics, both from the University of Delhi in India.
Speaks: English and Hindi
Senior Technical Officer
|Miguel’s technical expertise includes catastrophic insurance and alternative distribution models. He is the focal point for market development in Latin America and Africa. He has extensive experience in a wide set of financial services. He has worked in capital markets at Deutsche Bank in Mexico City and Dresdner Kleinwort in Frankfurt. He also worked for Symbiotics SA in Geneva finding solutions for investors in the microfinance industry.|
Miguel holds an MBA from the WHU - Otto Beisheim School of Management in Koblenz, Germany and a certificate of advanced studies in development and cooperation from the Swiss Federal Institute of Technology Zurich (ETH).
Speaks: Spanish, English, French, German and Portuguese