Managing Small Business Associations, Trainer’s Manual

Instructional material | 01 March 2006
This Trainers’ Manual is part of the ILO’s efforts to strengthen a broad-based social dialogue that benefits all working people. The manual addresses the growing demand among member-based small business associations for capacity building to play a meaningful role in policy reform towards a more enabling business environment, to be included in policy implementation strategies and to improve access to business development services.

Meant for trainers, consultants and managers of support programmes promoting employers’ organizations and business associations, this Guide helps ILO partner organizations in designing and delivering capacity building programmes to staff and members of small business associations. The training programme proposed in the manual aims at strengthening the representative role of associations, their overall management capacity and ability to offer and improve services to its members.