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Delay in internal procedure (696,-666)

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Keywords: Delay in internal procedure
Total judgments found: 51

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  • Judgment 4425


    132nd Session, 2021
    European Patent Organisation
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant impugns the decision to reject her request for reimbursement of the cost of her spa cure as a type A cure undergone for “absolute medical necessity”.

    Consideration 10

    Extract:

    Regarding the complainant’s claim for moral damages not based on delay, the case law states that the complainant bears the burden of proof and must provide evidence of the alleged unlawful act, of the injury suffered, and of the causal link between the unlawful act and the injury. The case law further states that the mere fact a decision was initially flawed does not suffice to warrant awarding damages for moral injury and, to be entitled to moral damages, an official must have suffered more severe injury than that which an improper decision ordinarily causes (see, for example, Judgment 4156, consideration 5). The complainant provides no evidence to show that she has suffered more severe injury than that which an improper decision ordinarily caused her. Her claim for moral damages for the delay in the internal appeal process is however well founded, as a period of almost four years from the filing of the request for review to the issuing of the impugned decision is too long and, additionally, the complainant has provided evidence of the injury (the stress) which that delay caused her. She will therefore be awarded the amount of 2,500 euros in moral damages for the delay in the internal appeal process.

    Reference(s)

    ILOAT Judgment(s): 4156

    Keywords:

    delay in internal procedure; moral injury;



  • Judgment 4422


    132nd Session, 2021
    European Patent Organisation
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainants are former permanent employees of the European Patent Office who challenge their January 2014 and subsequent payslips showing an increase in their pension contributions.

    Consideration 19

    Extract:

    [The] claims for moral damages for delay in the internal appeal procedures are also unfounded. Although the period of about four and a half years from the lodging of the requests for review to the issuance of the impugned decisions is too long in the present circumstances, the complainants have not articulated the effect caused by the delay (see, for example, Judgment 3582, consideration 4).

    Reference(s)

    ILOAT Judgment(s): 3582

    Keywords:

    delay in internal procedure; moral injury;



  • Judgment 4399


    131st Session, 2021
    European Patent Organisation
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant challenges the decision to transfer him from a manager position to a non-managerial post.

    Consideration 12

    Extract:

    The complainant claims that the internal appeal procedure was egregiously delayed. The procedure began with the complainant’s letter dated 8 March 2010 requesting that the transfer be set aside “for formal and procedural flaws, overlooking of material facts or obviously wrong conclusions which have been drawn from evidence on which the decision was based” and that he be reinstated to his previous post. The Office did not file its position paper on the appeal until 12 January 2012, the IAC presented its opinion on 23 April 2013, and the Office failed to provide the complainant with a final decision by the agreed upon extended deadline of 24 July 2013. This constituted unreasonable delay in the internal appeal proceedings. The damage to the complainant which this delay occasioned is obvious considering the simplicity of the appeal and the urgency of the need for a remedy regarding the unwanted transfer. The Tribunal will therefore award moral damages on this ground.

    Keywords:

    delay in internal procedure; moral damages;



  • Judgment 4396


    131st Session, 2021
    European Patent Organisation
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant challenges the decision not to reimburse him the notary fees which he incurred for the certification of his signature on the annual declaration required for recipients of an invalidity allowance.

    Consideration 12

    Extract:

    Notwithstanding that there was unreasonable delay in the internal appeal process, the moral damages which the complainant seeks under this head will not be awarded, as he has not articulated the effects which the delay has caused (see, for example, Judgment 4100, consideration 7).

    Reference(s)

    ILOAT Judgment(s): 4100

    Keywords:

    delay in internal procedure;



  • Judgment 4392


    131st Session, 2021
    European Patent Organisation
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant challenges the decision to withdraw the disciplinary sanction of reprimand and remove it from her personal file.

    Consideration 12

    Extract:

    [T]he two-year period within which the Appeals Committee provided its opinion after the complainant lodged her internal appeal was not unreasonable in the circumstances of this case. Moreover, she has not articulated the adverse impact which the alleged delay had on her (see, for example, Judgments 4231, consideration 15, and 4147, consideration 13). The Tribunal accordingly rejects the request for compensation for procedural delay.

    Reference(s)

    ILOAT Judgment(s): 4147, 4231

    Keywords:

    delay in internal procedure; moral damages;



  • Judgment 4391


    131st Session, 2021
    European Patent Organisation
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant challenges the decision not to promote him in the 2008 promotion exercise.

    Consideration 14

    Extract:

    The complainant’s request for moral damages for breach of duty of care will [...] be rejected, as will his request for moral damages for the length of the procedures deliberately delayed by the EPO and the harm caused to his health and dignity. While it is true that this procedure, which spanned almost six years for reasons mostly attributable to the EPO, was unreasonably long, the Tribunal considers that this excessively long period did not in itself cause serious injury to the complainant (see Judgment 4222, under 18).

    Reference(s)

    ILOAT Judgment(s): 4222

    Keywords:

    delay in internal procedure; moral injury;



  • Judgment 4390


    131st Session, 2021
    European Patent Organisation
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant seeks compensation for alleged delays in the processing of his request to transfer previously acquired pension rights to the EPO’s pension scheme.

    Consideration 3

    Extract:

    [T]he Appeals Committee correctly concluded that although the Office could have dealt with the request more speedily the complainant did not substantiate the effect which the delay had upon him and the consequential damages to which he was entitled (see, for example, Judgments 4031, consideration 8, and 4231, consideration 15). Having analysed the relevant time periods and the evidence presented by the complainant, with reference to Judgment 2608, consideration 11, the Appeals Committee had correctly found that there was no undue delay that caused material damage to the complainant and that, moreover, he did not suffer financial loss in the transfer value of his pension rights. This claim for damages is therefore unfounded.

    Reference(s)

    ILOAT Judgment(s): 2608, 4031, 4231

    Keywords:

    delay in internal procedure; moral injury;



  • Judgment 4316


    130th Session, 2020
    European Patent Organisation
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainants challenge the introduction of fixed “bridging days” to balance the number of public holidays at the different places of employment.

    Consideration 20

    Extract:

    [T]he claims for moral damages will be rejected as the complainants have not convincingly articulated the adverse effects of the delay.

    Keywords:

    delay in internal procedure; moral injury;



  • Judgment 4310


    130th Session, 2020
    International Labour Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant challenges the decision to apply the sanction of summary dismissal to him.

    Consideration 15

    Extract:

    It is well settled in the case law that internal appeals must be conducted with due diligence and in a manner consistent with the duty of care an international organisation owes to its staff members (see Judgments 3160, under 16, 3582, under 3, and 4100, under 7). The JAAB and the Organization acknowledge the delay in considering the internal appeal, which took more than 18 months. Such a duration is excessive.

    Reference(s)

    ILOAT Judgment(s): 3160, 3582, 4100

    Keywords:

    delay in internal procedure;



  • Judgment 4284


    130th Session, 2020
    United Nations Educational, Scientific and Cultural Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant asks the Tribunal to find that UNESCO has failed to execute Judgment 3936 and to order the Organization to review her case.

    Consideration 8

    Extract:

    [T]he Tribunal recalls its case law according to which “[a]n organisation may not justify its delay in handling a file by pleading reasons linked to the difficulties facing its Administration. It is up to the organisation to overcome a shortage of human or financial resources, so that no staff member who is waiting for a decision suffers undue delay, which constitutes a denial of a staff member’s right to have his or her requests handled with due diligence” (see, in particular, Judgments 2196, under 9, 2522, under 7, and 2768, under 6(a)).

    Reference(s)

    ILOAT Judgment(s): 2196, 2522, 2768

    Keywords:

    delay in internal procedure;



  • Judgment 4239


    129th Session, 2020
    World Health Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant challenges the decision to terminate her appointment for health reasons and claims that the compensation she received for her service-incurred injury is grossly inadequate.

    Consideration 33

    Extract:

    The time taken for the internal appeal was clearly lengthy. But having regard to the potentially complex factual and legal issues raised, the gravity of the subject matter and the fairly detailed consideration of the appeals undertaken by the HBA as revealed by its report, the time taken was not so long as to warrant the award of additional moral damages.

    Keywords:

    delay in internal procedure; moral injury;



  • Judgment 4231


    129th Session, 2020
    Food and Agriculture Organization of the United Nations
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant challenges the decision not to extend his fixed-term appointment and to place him on special leave with pay until his contract expired.

    Consideration 15

    Extract:

    The complainant submits that he is entitled to compensation for the inordinate delay (over three years) in the process, from the submission of his appeal to the Director-General on 29 September 2014 to the issuing of the impugned decision on 12 March 2018. The Tribunal accepts that the delay in the internal appeal process was excessive. However, the request for moral damages will be rejected as the complainant has not articulated the adverse effects of the delay.

    Keywords:

    delay in internal procedure; moral injury;



  • Judgment 4229


    129th Session, 2020
    Food and Agriculture Organization of the United Nations
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant, a former staff member of the World Food Programme, challenges the decision to maintain the decision not to renew his contract, and to award him material and moral damages instead of reinstatement.

    Considerations 5-7

    Extract:

    The complainant claims moral damages for excessive delay. It is well settled in the case law that internal appeals must be conducted with due diligence and in a manner consistent with the duty of care an international organization owes to its staff members. It is also settled that the amount of compensation for unreasonable delay will ordinarily be influenced by at least two considerations. One is the length of the delay and the other is the effect of the delay. These considerations are interrelated as lengthy delay may have a greater effect. The effect of the delay will usually depend on, amongst other things, the subject matter of the appeal (see, for example, Judgment 4100, consideration 7).
    [...] The relevant period of delay in the internal appeal proceedings was about three years and eight months. This was too long. It was not in keeping with the Organization’s duty of care to the complainant, which required it to ensure that the internal appeal was conducted with due diligence.
    Regarding the impact of that delay, the complainant states that it caused him injury that was even more serious because he was unfairly separated from WFP in June 2013 when the appeal proceedings were ongoing, although he had requested that his appointment be extended until those proceedings were finalized. He states that he has “been mistreated, discriminated [against] and denied [...] opportunities to join other UN Organizations” until the final decision was given.The FAO submits that the complainant is mistaken because Manual paragraph 331.3.25 states that the filing of an appeal does not have the effect of suspending the implementation of an administrative decision which is the subject of the appeal. While the Tribunal finds no ground on which to hold that the complainant was discriminated against on account of the delay, the FAO’s submission does not mean that the length of the delay in the internal appeal proceedings did not cause him injury, albeit that he might not have stated it forensically or with precision. He was obviously anxious over his employment situation but did not pursue other employment options as diligently as he might have done with the hope that he may have been reinstated. The Tribunal holds that this consideration in light of the length of the delay entitles the complainant to moral damages, for which he will be awarded 5,000 euros.

    Reference(s)

    ILOAT Judgment(s): 4100

    Keywords:

    delay in internal procedure; moral injury;



  • Judgment 4228


    129th Session, 2020
    Food and Agriculture Organization of the United Nations
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant challenges the decision to reject his request for compensation for loss of earnings allegedly caused by a service-incurred injury.

    Consideration 7

    Extract:

    The claim regarding excessive delay in the internal proceedings leading to the final decision of 3 November 2017 is unfounded. The Tribunal finds that the duration of the proceedings cannot be considered egregious, given that the complainant’s request for reimbursement of medical expenses was approved immediately and that the procedure regarding his request for compensation for loss of earnings included many steps prior to the internal appeal before the Appeals Committee. The Tribunal further notes that there was no urgency to the question regarding loss of earnings that could not be remedied through a retroactive payment if necessary, and that the complainant has not provided convincing evidence of an injury stemming from the length of the procedure.

    Keywords:

    delay in internal procedure; moral injury;



  • Judgment 4227


    129th Session, 2020
    Food and Agriculture Organization of the United Nations
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant challenges the decision to dismiss him for misconduct.

    Consideration 15

    Extract:

    The complainant seeks moral damages by reference to the time taken for the investigation process (over one and a half years) as well as the time taken to finalise the internal appeal process (over two and a half years). It may be accepted that both periods were extremely lengthy. However, the explicit basis for the damages is said to be “the enormous distress suffered by the complainant”. This is but an assertion not founded on any evidence of a causal connection and it is more likely that any distress suffered by the complainant over this time arose not because of the length of time the steps took but rather from the fact that the defendant organization was consistently satisfied at several levels of decision-making and review that the decision to dismiss the complainant for serious misconduct was justified.

    Keywords:

    delay in internal procedure; injury; inquiry; investigation; moral injury;

    Consideration 10

    Extract:

    The complainant argues in his brief that “the duration of the investigation process went far beyond a reasonable time to guarantee due process”. In its reply the defendant organization makes the point that the complainant does not specify how the duration of the investigation allegedly impacted upon his due process rights. The complainant does not, in his rejoinder, provide those particulars. It is by no means obvious that the time taken, which was lengthy, affected the complainant’s capacity to defend the charges or otherwise prejudiced his position. This contention should be rejected.

    Keywords:

    delay in internal procedure; due process; injury; inquiry; investigation;



  • Judgment 4222


    129th Session, 2020
    United Nations Educational, Scientific and Cultural Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant challenges the refusal of UNESCO to award full compensation for the injury suffered as a result of an accident recognized as being service-incurred.

    Consideration 18

    Extract:

    The complainant further alleges specific moral injury resulting from the excessive length of the internal appeals procedure. It is true that this procedure, which spanned some seven years for reasons mostly attributable to the Organization, was unreasonably long. The Tribunal considers, however, that this excessively long period did not in itself cause serious injury to the complainant.

    Keywords:

    delay in internal procedure; moral injury;



  • Judgment 4215


    129th Session, 2020
    Intergovernmental Organisation for International Carriage by Rail
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant challenges the decision not to confirm his appointment at the end of his probation period.

    Consideration 24

    Extract:

    [T]he period of some 11 months which it took to handle this appeal is not inherently unreasonable and, insofar as the complainant was not in a precarious position from the point of view of employment during this period, this time frame did not cause him substantial injury.

    Keywords:

    delay in internal procedure; moral injury;



  • Judgment 4178


    128th Session, 2019
    Food and Agriculture Organization of the United Nations
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant challenges the decision not to grant him a promotion in the 2014 professional promotion exercise.

    Consideration 15

    Extract:

    It is well settled in the case law that internal appeals must be conducted with due diligence and in a manner consistent with the duty of care an international organisation owes to its staff members (see, for example, Judgments 3160, consideration 16, 3582, consideration 3, and 3688, consideration 11). In Judgment 3160, consideration 17, the Tribunal also observed that “[t]he amount of compensation for unreasonable delay will ordinarily be influenced by at least two considerations” namely, the length of the delay and the effect of the delay. The complainant submits that he has suffered pain and distress, including as a result of the delay in the internal grievance procedures. It is observed that the FAO did not make a submission in relation to the delay in the appeal process. Accordingly, the complainant is entitled to moral damages [...].

    Reference(s)

    ILOAT Judgment(s): 3160, 3582, 3688

    Keywords:

    delay in internal procedure; moral injury; patere legem;



  • Judgment 4147


    128th Session, 2019
    World Health Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant contests the decision not to retain his candidature for a post.

    Consideration 13

    Extract:

    The consistent case law of the Tribunal has it that the amount of compensation for unreasonable delay will ordinarily be influenced by the interrelated considerations of the length of the delay and the effect of the delay (see Judgments 3160, under 17, 3582, under 4, 3688, under 12, and 3879, under 5). In the present case, the complainant has not articulated what impact the delay has had on him. Accordingly, no award of moral damages will be made.

    Reference(s)

    ILOAT Judgment(s): 3160, 3582, 3688, 3879

    Keywords:

    delay in internal procedure; moral injury; patere legem;



  • Judgment 4111


    127th Session, 2019
    International Labour Organization
    Extracts: EN, FR
    Full Judgment Text: EN, FR
    Summary: The complainant, a former official of the ILO, alleges that he was subjected to harassment and that the investigation into his allegations of harassment was flawed.

    Consideration 10

    Extract:

    As to the proceedings before the JAAB, they were also seriously delayed. Whereas the grievance was filed on 21 August 2014, the JAAB’s report was issued on 1 April 2016. Both the JAAB and the ILO have admitted this delay, which the Director-General agreed, in the impugned decision, to compensate in the amount of 2,500 Swiss francs.

    Keywords:

    delay in internal procedure; moral injury;

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Last updated: 23.09.2021 ^ top