Judgment No. 2767
1. The ILO shall pay the complainant 1,000 Swiss francs in compensation for the injury suffered.
2. It shall also pay her costs in the amount of 1,000 francs.
3. All other claims are dismissed.
"The Director-General did not rely on any special feature of the case in order to justify his refusal to follow the recommendation of the Board [to inform the complainant of the names of the IRG members who had examined her case]. In this respect, the argument that the complainant did in fact find out who was on the IRG panel at the hearing on 7 July 2006 is inoperative [...]. It must be concluded that the Director-General refused without good reason to rectify a procedural flaw by not informing the complainant of the identity of the IRG members."
decision; duty to substantiate decision; internal appeal; recommendation; right to reply; organisation's duties; duty to inform; staff member's interest; composition of the internal appeals body