Code of Conduct for the Syndicate of the Owners of Recruitment Agencies in Lebanon (SORAL)
- Responsible Organisations: International Labour Organization (ILO) (International Organisation); Office of the High Commissioner for Human Rights (OHCHR) (International Organisation); Syndicate of the Owners of Recruitment Agencies in Lebanon (SORAL) (Civil society)
- ILO Regions: Arab States
- Country(ies): Lebanon
- Thematic areas: Fair recruitment
- MLFLM: 13.
- Sectors: Domestic work
There are currently over 500 licensed employment agencies in Lebanon, facilitating the recruitment and placement of migrant domestic workers from at least ten countries of origin in Africa and Asia. The Syndicate of the Owners of Recruitment Agencies in Lebanon (SORAL) was established in 2005 and today counts approximately 280 members. In the context of the EU and SDC-funded Action Programme for Protecting the Rights of Women Migrant Domestic Workers (PROWD) in Lebanon, the ILO collaborated with the Office of the High Commissioner for Human Rights (OHCHR) in 2012-2013 to assist SORAL in the development of a code of conduct for private employment agencies operating in the country. In the absence of a protective regulatory framework for domestic workers, the code of conduct seeks to enhance the transparency of the placement process. The code's key principles include, among others, the provision of full information to workers about conditions of employment in Lebanon; non-discrimination; communication in a language understood by the worker; and reporting of abusive employers to the relevant authorities. A multilateral follow-up committee is envisaged to receive complaints regarding violations of the code's provisions, to verify the validity of complaints and prepare reports, and to blacklist repeat offending agencies.