Violence and terrorism - 395 entries found
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Occupational injuries, illnesses and fatalities among women
Women experienced fewer fatal and nonfatal occupational injuries and illnesses in the USA than men during the 1992-2003 period; homicide was the leading source of fatal injuries for women, and musculoskeletal disorders were the primary source of nonfatal injuries and illnesses. This article presents the salient occupational injury, illness and fatality statistics for women workers in the USA and discusses some of the key safety issues concerning this population with regard to the risk of occupational injuries.
Monthly Labor Review, Oct. 2005, Vol.128, No.10, p.31-37. Illus. 5 ref.
http://www.bls.gov/opub/mlr/2005/10/art4full.pdf [in English]
Privitera M., Weisman R., Cerulli C., Tu X., Groman A.
Violence towards mental health staff and safety in the work environment
An increasing number of violent episodes towards staff were noted at the psychiatry department of a university hospital. A multidisciplinary committee was formed to address the problem. A workplace violence survey was designed to query staff on their experiences of endangerment, threats and assaults, as well as to collect data on their age, sex, job and years in the field. Of 742 surveys distributed, 380 replies were received (response rate 51%). Forty-three percent of respondents reported being threatened and 25% assaulted. Threats and assaults increased significantly over all the time periods investigated. Work experience was a protective factor, but not a guarantee against violent events. Several practical recommendations derived from the study are proposed.
Occupational Medicine, Sep. 2005, Vol.55, No.6, p.480-486. 26 ref.
Current situation and future prospects for occupational health and occupational hazards in Columbia taking an environmental approach
Diagnóstico actual y prospectivo de la salud ocupacional y los riesgos profesionales en Colombia con enfoques de entornos [in Spanish]
This publication provides a critical review of the current situation and future prospects for occupational health in Colombia. It summarizes the findings of a study carried out to identify the priority areas for training. Topics addressed include: organization of the health system; socio-economic and technology aspects; training in occupational health and occupational hazards; profiles of OSH specialists; environmental issues (chemical hazard control, non-polluting production).
Ministério de la Protección Social, Bogotá, Colombia, 2005. 98p. Illus. 60 ref.
Psychosocial occupational health issues in contemporary police work: A review of research evidence
Police officers are regularly exposed to a wide variety of occupational hazards including physical assault, work-related trauma, occupational stress, reduced physical health, alcohol abuse, musculoskeletal disorders and biohazards. This article provides an analysis of psychosocial occupational health issues in contemporary police work, with a particular focus on the situation in Australia. The study indicates that law enforcement is a high stress occupation when compared with other jobs, and the work tasks and job description of police work have become increasingly difficult over time.
Journal of Occupational Health and Safety - Australia and New Zealand, June 2005, Vol.21, No.3, p.217-228. 100 ref.
Mayhew C., McCarthy P.
Occupational violence/bullying in public service organisations
In this study, data on occupational violence and bullying were collected by means of face-to-face interviews with workers involved in juvenile detention, health care, tertiary education and public housing. Items included the number of bullying events experienced during the previous 12 months, characteristics of the alleged perpetrators, perceptions of higher-risk locations and situations, and suggested strategies for prevention. Findings are discussed and several recommendations are proposed.
Journal of Occupational Health and Safety - Australia and New Zealand, Feb. 2005, Vol.21, No.1, p.33-42. 48 ref.
Measures to counter piracy, armed robbery and other acts of violence against merchant shipping
This guidance note brings to the attention of ship owners and operators the risk of acts of piracy or armed robbery at sea and outlines steps to reduce the risk of such attacks and possible responses to them. Recent trends in this type of attack are reviewed and locations and methods of attack are described along with factors encouraging or favouring attackers. Recommended practices relate to the preparation of a ship counter-piracy plan, precautions at anchor or in port, watch-keeping and vigilance, ship communications, adequate lighting, evasive manoeuvring and action to take after an attack and reporting of incidents.
The Maritime and Coastguard Agency, Spring Place, 105 Commercial Road, Southampton SO15 1EG, United Kingdom, Oct. 2005. 24p.
http://www.mcga.gov.uk/c4mca/mcga-mld-page.htm?textobjid=6B11C41CA46FF069 [in English]
Martínez García F.
Integrated safety in the design of buildings and equipment
Prevención integral en el diseño de edificios e instalaciones [in Spanish]
The implementation of an industrial project involves various phases: overall project conception, design, construction, start-up and operation. The integrated safety of the project implies the protection of all persons involved against all forms of natural, antisocial and technological hazards. This article describes the preventive measures to be taken into consideration during the design phase. Contents: process of taking occupational safety and health into consideration during the design phase; prevention of occupational hazards; safety measures against fire hazards; precautions against intrusions or antisocial acts; protection against natural hazards; protection of ambient conditions; economic aspects.
Mapfre seguridad, 1st Quarter 2005, Vol.25, No.97, p.15-27. Illus. 11 ref.
http://www.mapfre.com/fundaciones/es/FundacionMapfre/publicaciones/pdf/PREVENCION_MapfreSeguridad_n97_art2.pdf.pdf [in Spanish]
Roberts S.E., Marlow P.B.
Traumatic work-related mortality among seafarers employed in British merchant shipping, 1976-2002
This longitudinal study of occupational mortality was carried out to establish the causes and circumstances of all traumatic work-related deaths among seafarers employed in British merchant shipping from 1976 to 2002. Data were based on official mortality files and a population of 1,136,427 seafarer-years at risk. Of 835 traumatic work related deaths, 564 were caused by accidents, 55 by suicide, 17 by homicide and 14 by drug or alcohol poisoning. 178 seafarers disappeared at sea or were found drowned. The mortality rate for accidents that occurred at the workplace from 1976 to 2002, 46.6 per 100,000 seafarer-years, was 27.8 times higher than in the general workforce in the United Kingdom during the same time period. The fatal accident rate declined sharply after the 1970s, but the relative risk of a fatal accident remained high (16.0 times higher in the 1996-2002 period).
Occupational and Environmental Medicine, Mar. 2005, Vol.62, No.3, p.172-180. Illus. 39 ref.
How to combat mobbing? A challenge for employers
Jak walczyć z mobbingiem? - wyzwanie dla pracodawców [in Polish]
Discussion of mobbing in the Polish context, in light of recently introduced legislation on the matter.
Monitor Prawa Pracy, Dec. 2004, No.12, p.335-337. 3 ref.
Guidelines for preventing workplace violence for health care and social service workers
Health care and social service workers are at high risk of violent assault at work. In 2000 in the United States, health service workers overall had an incidence rate of 9.3 for injuries resulting from assaults and violent acts. The rate for social service workers was 15, and for nursing workers, 25. This compares to an overall private sector injury rate of two. Aimed at employers in the health care and social services sector, these guidelines explain how to implement a violence prevention programme. Topics addressed: importance of management commitment and employee involvement; worksite analysis; hazard prevention and control; safety and health training; recordkeeping and programme evaluation.
Publications U.S. Department of Labor, Occupational Safety and Health Administration, 200 Constitution Avenue, Washington, D.C. 20210, USA, 2004. 44p. Illus. 40 ref.
http://www.osha.gov/Publications/osha3148.pdf [in English]
Guidelines for preventing workplace violence for health care and social service workers
For many years, health care and social service workers have faced a significant risk of job-related violence. Assaults represent a serious safety and health hazard within these sectors of activity. The OSHA's violence prevention guidelines provide recommendations for controlling workplace violence, developed following a careful review of workplace violence studies, public and private violence prevention programs and input from stakeholders. This booklet provides an overview of the OSHA guidelines and presents the key elements of a violence prevention programme (management commitment and employee involvement, worksite analysis, hazard prevention and control, safety and health training, recordkeeping and programme evaluation), together with programmes and services proposed by OSHA.
Occupational Safety and Health Administration, 200 Constitution Avenue NW, Washington, DC 20210, USA, 2004. 44p. Illus. 40 ref.
http://www.osha.gov/Publications/osha3148.pdf [in English]
Hodgson M.J., Reed R., Craig T., Murphy F., Lehmann L., Belton L., Warren N.
Violence in healthcare facilities: Lessons from the Veterans Health Administration
This cross-sectional study examined assault frequency and risk factors in health care. A questionnaire survey was carried out in 142 hospitals. Thirteen percent of employees described at least one assault in the previous year, with the proportion assaulted per facility ranging from 1% to 26%. Patients were the most common assaulters. Working in geriatrics, psychiatry and rehabilitation represented a high risk for assault. Hours of work and work patterns represented major risk factors for assault, as were high measures of organizational stress. Training in dispute resolution strategies was associated with lower rates of assaults. Possible strategies to reduce violence are discussed.
Journal of Occupational and Environmental Medicine, Nov. 2004, Vol.46, No.11, p.1158-1165. Illus. 22 ref.
Occupational violence risk for precariously employed adolescents: Multiple vulnerabilities to multiple risk factors
This article discusses the risk of exposure to violence at work among adolescent workers in developed countries. The probability of experiencing violence is increased when workers are adolescent, precariously employed, inexperienced in the workforce and employed in service sector jobs that require significant amounts of face-to-face contact with customers, particularly if these job tasks require the exchange of money for goods and services. If adolescents are working illegally, informally in family businesses or formally in casual positions that are very precarious, occupational violence is unlikely to be reported or recorded, and hence preventive interventions are unlikely. Measures aimed at reducing the risk of occupational violence are discussed.
Policy and Practice in Health and Safety, 2004, Vol.2, No.2, p.5-24. 107 ref.
The ILO reports for World Day for Safety and Health at Work 2003 and 2004 (Safe work and safety culture)
Báo cáo cua tô chúc lao dông quôc tê năm 2003 và 2004 nhân ngày thê giói vê an toàn và vê sinh tai noi làm viêc (Thuc hiên v@a6n hoá vê an toàn tai noi làm viêc) [in Vietnamese]
Vietnamese translation of reports indexed under CIS 03-597 and CIS 03-1571. The 2003 report, "Safety in numbers", examines the numbers and causes of occupational accidents and diseases worldwide and discusses the economic benefits of occupational safety and health and the need for a global safety culture. The 2004 report, "Safe work and safety culture", focuses on hazardous chemicals, workplace violence and occupational respiratory diseases and outlines ILO instruments and initiatives.
International Labour Office, 48-50 Nguyen Thai Hoc Street, Hanoi, Viet Nam, 2004. 84p. Illus. Bibl. ref.
Di Martino V., Gold D., Schaap A.
Managing emerging health-related problems at work - SOLVE: Stress, Tobacco, Alcohol and Drugs, HIV/AIDS, Violence
Cómo abordar los problemas emergentes relacionados con la salud en el trabajo - SOLVE: estrés, tabaco, alcohol y drogas, VIH/SIDA, violencia [in Spanish]
Spanish translation of a training package abstracted under CIS 03-1118. SOLVE is an interactive educational programme designed to assist in the development of policy and action to address psychosocial issues at the workplace. Stress, alcohol and drugs, violence (both physical and psychological), HIV/AIDS and tobacco all lead to health-related problems for the worker and lower productivity for the enterprise or organization. Taken together, they represent a major cause of accidents, fatal injuries, disease and absenteeism at work in both industrialized and developing countries. SOLVE focuses on prevention in translating concepts into policies and policies into action at the national and enterprise levels. This training package (folder and CD-ROM) provides the foundation for a five-day interactive training course with a goal to give participants the knowledge and skills to formulate a comprehensive policy and strategies to address these issues in the workplace. (See also CIS 01-746).
Ministerio de Trabajo y Asuntos Sociales, Subdirección General de Información, Administrativa, y Publicaciones, Agustín de Bethencourt, 11, 28003 Madrid, Spain, 2004. Loose-leaf folder. Approx 211p. Illus. Bibl. ref. + CD-ROM.
Violence - Occupational hazards in hospitals
Violencia - Peligros ocupacionales en los hospitales [in Spanish]
Spanish translation of the document indexed under CIS 03-562. This booklet aims to increase worker and employer awareness of the risk factors for violence in hospitals and to provide strategies for reducing exposure to these factors. Topics covered: types of workplace violence; workers at risk; areas where violence may occur; effects of violence (injury, disability, psychological trauma, death); risk factors; prevention strategies for employers; dealing with the consequences of violence; safety tips for hospital workers; case reports of effective strategies.
Publications Dissemination, National Institute for Occupational Safety and Health (NIOSH), 4676 Columbia Parkway, Cincinnati, OH 45226-1998, USA, 2004. iii, 11p. 9 ref.
http://www.cdc.gov/spanish/niosh/docs/2004-165appA-sp.html [in Spanish]
http://www.cdc.gov/spanish/niosh/docs/2002-101sp.html [in Spanish]
http://www.cdc.gov/niosh/pdfs/2002-101.pdf [in English]
Geffner R., Braverman M., Galasso J., Marsh J.
Aggression in organizations: Violence, abuse, and harassment at work and in schools
Compilation of 13 articles on aggression in organizations, grouped under the following headings: overview of school and workplace violence and prevention programmes; studies on aggression, abuse and harassment in the workplace and in schools.
The Haworth Press Inc., 10 Alice Street, Binghamton, NY 13904-1580, USA, 2004. xxii , 246p. Illus. Bibl.ref.
Rusnak J.M., Kortepeter M.G., Aldis J., Boudreau E.
Experience in the medical management of potential laboratory exposures to agents of bioterrorism on the basis of risk assessment at the United States Army Medical Research Institute of Infectious Diseases (USAMRIID)
This article describes a review of potential exposures to infectious agents of bioterrorism (bacterial, viral, or rickettsial agents) at the research laboratories of the US Army Medical Research Institute of Infectious Diseases (USAMRIID) from 1989 to 2002. The evaluation of 234 persons (78% vaccinated) for exposure to 289 infectious agents revealed five confirmed infections. Postexposure antibiotic prophylaxis was given for most moderate- or high-risk bacterial exposures, most unvaccinated minimal-risk exposures and some vaccinated minimal-risk exposures. It was concluded that a multifaceted policy of personal protective measures, vaccination, early assessment and postexposure antibiotic prophylaxis was effective in minimizing morbidity and mortality in at-risk workers.
Journal of Occupational and Environmental Medicine, Aug. 2004, Vol.46, No.8, p.801-811. Illus. 44 ref.
Rusnak J.M., Kortepeter M.G., Hawley R.J., Boudreau E., Aldis J., Pittman P.R.
Management guidelines for laboratory exposures to agents of bioterrorism
This article examines measures for preventing exposure to potential bioterrorism agents in biodefence research laboratories. Guidelines issued by the Special Immunizations Program at the US Army Medical Research Institute of Infectious Diseases (USAMRIID) are described. These include general safety measures and policies for vaccination and exposure evaluation. Results of evaluations of exposure to bacterial agents, viral agents and toxins are also analysed. It is concluded that a multifaceted policy of safety training, laboratory practices and procedures, personal protective measures, vaccination and early assessment of potential exposure with initiation of postexposure prophylaxis has been successful in minimizing the risk of disease in laboratory workers. Algorithms for evaluating and managing potential exposure are presented to provide guidance to other agencies.
Journal of Occupational and Environmental Medicine, Aug. 2004, Vol.46, No.8, p.791-800. Illus. 42 ref.
Lakowo S., Soares J.J.F., Nolan P.
Violence towards psychiatric staff: A comparison of gender, job and environmental characteristics in England and Sweden
This study compares violence encountered by staff at mental institutions in Sweden and the United Kingdom. Psychiatric personnel from the United Kindgom (301 nurses and 74 psychiatrists) and Sweden (745 nurses and 306 psychiatrists) were assessed by means of a questionnaire covering working conditions and exposure to violence. Analysis showed an association between being abused and being male, of young age, British and a nurse. Multivariate logistic regression confirmed that British female and male nurses were the main risk group for exposure to violence. Interventions thus need to be sensitive to gender differences, societal context, professional roles and interactions between them. Furthermore, clinical supervision and team functioning, together with organizational and environmentally friendly settings, may help reduce violence in mental institutions.
Work and Stress, Jan.-Mar. 2004, Vol.18, No.1, p.39-55. 70 ref.
Work-related homicides among seafarers and fishermen
The objective of this study was to analyse homicide cases among seafarers and fishermen during the period 1976-2002. Data ware based on official mortality files, with an aggregate population of almost two million man-years of seafarers and fishermen at risk. Of 46 work-related homicides, 44 occurred among seafarers and two among fishermen. The homicide rate in British shipping increased from 2.7 per 100,000 man-years in 1961-65 to 4.4 per 100,000 in 1971-75, but declined to zero in 1996-2002. Work related homicides were rare among British seafarers and fishermen and were largely caused by attacks from assailants onshore. The decline in the homicide rate in British shipping since the 1970s coincided with a reduction in trade with countries at high risk for homicide. Among Asian seafarers, most homicides resulted from disputes among colleagues that mainly occurred on board ships.
International Maritime Health, 2004, Vol.55, No.1/4, p.7-18. 33 ref.
Insurance against occupational hazards - Information technology risks - Strategy for securities trading
Arbeiterunfallversicherung - IT-Risiken - Kapitalanlagestrategie [in German]
This publication discusses the insurance issues related to terrorist threats, information technology security and securities trading volatilities. Topics addressed: the special characteristics of Al-Qaida; why terrorist threats are different from other occupational hazards; dirty bombs; government responsibilities in the area of anti-terrorist security; computer hacking and viruses; insuring risks related to information technology; interdependencies in securities trading; using technology to manage large-scale crises in securities trading.
Münchener Rückversicherungs-Gesellschaft, Königinstrasse 107, 80802 München, Germany, 2004. 40p. Illus.
Health and Safety Executive
Health and safety statistics highlights 2003/04
This report presents the statistics on workplace fatalities and injuries, and work-related ill health in the United Kingdom for 2003/2004. Data are presented by region and major sectors of activity. For occupational diseases, specific data are provided for musculoskeletal diseases, stress and violence, mesothelioma, asbestosis, pneumoconiosis, asthma, dermatitis, infections, hearing loss, vibration white finger and lead exposure.
HSE Books, P.O. Box 1999, Sudbury, Suffolk CO10 2WA, United Kingdom, Nov. 2004. 38p. Illus.
http://www.hse.gov.uk/statistics/overall/hssh0304.pdf [in English]
Forms of violence at work and their consequences. Columbia 2004
Formas y consecuencias de la violencia en el trabajo. Colombia 2004 [in Spanish]
This document presents the results of a survey on violence carried out during 2004 in four cities in Columbia. It analyses the various forms of violence in the workplace (physical assault, verbal aggression, threats, sexual harassment and bullying), together with their consequences in four sectors of activity: private investigation and security services, road and urban transport, financial services and health care services. It also proposes an epidemiological monitoring protocol aimed at preventing violence in occupational settings.
Ministerio de la Protección Social, Carrera 13 No. 32 -76 piso 15, Bogotá, Colombia, 2004. 64p. Illus. 50 ref.
Devereux J., Rydstedt L., Kelly V., Weston P., Buckle P.
Health and Safety Executive
The role of work stress and psychological factors in the development of musculoskeletal disorders
This study was conducted to establish the role of stress and other psychological factors on the incidence of musculoskeletal disorders. A prospective epidemiological cohort study design was chosen. This comprised a baseline cross-sectional study of 8000 workers drawn from 20 enterprises across 11 industrial sectors in the United Kingdom, 3139 of whom were then followed for 15 months. Baseline and follow-up data were collected by means of questionnaires. Work effort, unclear role definition and verbal abuse with clients or the public were the most important factors of perceived job stress. High perceived job stress was found to be an intermediate factor between high exposure to both physical and psychosocial work risk factors and self-reported low back, upper back and hand-wrist complaints.
HSE Books, P.O. Box 1999, Sudbury, Suffolk CO10 2WA, United Kingdom, 2004. x, 139p. Illus. 79 ref. Price: GBP 20.00. Downloadable version free of charge.
http://www.hse.gov.uk/research/rrpdf/rr273.pdf [in English]
Biagini R.E., Sammons D.L., Smith J.P., Page E.H., Snawder J.E., Striley C.A.F., MacKenzie B.A.
Determination of serum IgG antibodies to Bacillus anthracis protective antigen in environmental sampling workers using a fluorescent covalent microsphere immunoassay
To evaluate potential exposure to Bacillis anthracis (Ba) spores in 28 sampling and decontamination workers in the aftermath of an anthrax terror attack in October 2001, serum Ba anti-protective antigen (PA) specific IgG antibodies were determined using a newly developed fluorescent covalent microsphere immunoassay (FCMIA). Four serum samples gave positive anti-PA IgG results, from the pre-entry and follow up samples of two workers who had received their last dose of anthrax vaccine in 2000. It appears that the workers either had insufficient exposure to Ba spores to cause the production of anti-PA IgG antibodies or they were exposed to anthrax spores without producing antibody. The FCMIA appears to be a fast, sensitive, accurate and precise method for the measurement of anti-PA IgG antibodies.
Occupational and Environmental Medicine, Aug. 2004, Vol.61, No.8, p.703-708. Illus. 28 ref.
Nelson L., Tonks G.
Contextual factors in workplace violence
Workplace aggression and violence spans a continuum that ranges from homicide to discourteous behaviour. Although incidents at the lower end of this scale attract much less popular and academic attention, all forms of violence represent a significant cost to organizations and society. Research is in its infancy, with much of the literature focusing on the classification of violence, profiles of those involved, explanations of its occurrence, and suggested remedies. Generally, theory generation has been limited to the development of process models, psychological profiling and the application of various managerially based solutions. Using data gathered from two case studies, this investigation explores the workplace contexts which contribute to violence and, using these, suggests a model of violence. The behavioural spiralling effect identified by previous researchers is confirmed, suggesting that managers should take action to stop the spiral at an early stage.
Journal of Occupational Health and Safety - Australia and New Zealand, Apr. 2004, Vol.20, No.2, p.115-126. Illus. 51 ref.
Health and Safety Executive
Occupational Health Statistics Bulletin 2003/04
The Occupational Health Statistics Bulletin 2003-2004 summarizes the latest statistics on work-related ill health in the United Kingdom. Topics addressed: overall picture regarding occupational diseases and the demographic characteristics of persons affected; comparative figures for different occupations, industries and regions; latest data for specific types of occupational disease (asbestos-related diseases, musculoskeletal disorders, stress and violence, asthma, dermatitis, infections).
HSE Books, P.O. Box 1999, Sudbury, Suffolk CO10 2WA, United Kingdom, Aug. 2004. 12p. Illus.
http://www.hse.gov.uk/statistics/overall/ohsb0304.pdf [in English]
Violence on the job
This DVD discusses practical measures for identifying risk factors for violence at work and taking strategic action to keep employees safe. It is based on extensive NIOSH research, supplemented with information from other authoritative sources.
Publications Dissemination, National Institute for Occupational Safety and Health (NIOSH), 4676 Columbia Parkway, Cincinnati, OH 45226-2002, USA, 2004. DVD, 27min.
International Maritime Organization (IMO)
Security in ports
Sûreté dans les ports [in French]
Protección en los puertos [in Spanish]
This code of practice, developed jointly by the ILO and the IMO, provides useful guidelines to help reduce the risk to ports from the threat of unlawful acts. It offers a framework for formulating and implementing security strategies and identifying potential risks to a port's security. It is intended to promote a common approach to port security among member States. The measures covered in this code apply to all areas and functions of the port, as well as to persons working in, having business with, requiring access to, or transiting through the port. Practical examples of a port security assessment and a port security plan are included.
ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2004. xvi, 44p. 7 ref. Price: CHF 20.00. Downloadable version (PDF format) free of charge.
http://www.ilo.org/public/english/dialogue/sector/techmeet/messhp03/messhp-cp-a.pdf [in English]
http://www.ilo.org/public/french/dialogue/sector/techmeet/messhp03/messhp-cp-a.pdf [in French]
http://www.ilo.org/public/spanish/dialogue/sector/techmeet/messhp03/messhp-cp-a.pdf [in Spanish]
Laroche P., de Carbonnières H.
Terrorisme radiologique [in French]
The nuclear, biological and chemical (NBC) threat identified during the cold war years has gradually given way to the NRBC threat, the threat of radiation being added to the other three. This radiation threat is very diverse. The medical treatment of victims of radiation attacks concerns not only the few specialists trained in this field, but also persons having various competencies but not necessarily knowledgeable when it comes to radiation risks. The aim of this publication is to provide these persons with the information necessary to provide efficient care under the safest possible conditions. Contents: definition and characteristics of radiation terrorism; general aspects of ionizing radiation; sources that may be used in radiation terrorism attacks (radiological and nuclear weapons); emergency organization; declaring an alert; medical treatment of victims; examples of scenarios.
Elsevier SAS, 23 rue Limois, 75725 Paris cedex 15, France, 2004. 120p. Illus. Bibl.ref. Price: EUR 32.00.
Workplace violence in services sectors and measures to combat this phenomenon
Violence au travail dans le secteur des services et moyens de combattre le phénomène [in French]
La violencia en el trabajo en el sector de servicios y medidas para combatir este fenómeno [in Spanish]
Violence at work is a threat to productivity and decent work. This ILO code of practice responds to the needs of millions of workers affected by violence in the service sector in industrialized and developing countries. It provides general guidance to develop practical responses to violence at work, to promote dialogue, consultation and negotiation among governments, employers and workers, and to draft national laws, policies and programmes of action.
ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2004. xv, 30p. Price: CHF 20.00; USD 14.95; GBP 8.95; EUR 15.00.
Work and health in the EU - A statistical portrait - Data 1994-2002
This report is a statistical portrait of occupational safety and health in the European Union. It consists of an analysis of the various statistical data available at the EU level. It describes the general picture of working life including the characteristics of the European labour force and the overall importance of ill-health due to work-related factors. Specific chapters present statistical data on risk factors and outcomes of safety at work, work-related diseases and psychosocial problems linked to health and safety at work. The distribution of risk factors and the frequency of accidents at work, work-related diseases and work-related problems of psychosocial nature are presented by age, gender, sector of economic activity, occupation and other relevant variables. The publication is based on statistical data collected by Eurostat over the period 1994-2002. Eurostat's data are complemented with data from other sources, especially by data from the European Foundation for the Improvement of Living and Working Conditions. The data mainly cover the 15 Member States of the EU, but some preliminary data are available for trends in the incidence of accidents at work in the acceding and candidate countries.
Office for Official Publications of the European Communities, 2985 Luxembourg, Grand Duchy of Luxembourg, 2004. 129p. Illus. Price: EUR 30.00. Downloadable version free of charge.
http://europa.eu.int/comm/eurostat/Public/datashop/print-product/EN?catalogue=Eurostat&product=KS-57-04-807-__-N-EN&mode=download [in English]
Safe work and safety culture
The ILO World Day for Safety and Health at Work is held on 28 April of each year. Its purpose is to raise widespread awareness of the importance of occupational safety and health and to promote the rights of workers to a safe and healthy working environment. This ILO report for the World Day for Safety and Health at Work focuses on the three following themes: hazardous chemicals (major accidents, ILO instruments for chemical safety, future perspectives, including the globally harmonized system for the classification and labelling of chemicals); workplace violence, including the ILO codes of practice; occupational respiratory diseases, including related ILO initiatives.
ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2004. iv, 27p. 12 ref.
McCall B.P., Horwitz I.B.
Workplace violence in Oregon: An analysis using workers' compensation claims from 1990-1997
This study examined 2028 workers' compensation claims for workplace violence in the US state of Oregon between 1990 and 1997, and used Current Population Survey data for risk analysis. The rate of workplace violence was 1.86 per 10,000 employees annually, with females and workers under 35 years of age experiencing the most violence. The average claim resulted in approximately 40 days of indemnity and USD 6,200 in costs. Workers on evening and night shifts had significantly higher rates of being victims of violence, as did those working on weekends. Preventive interventions should be targeted at younger workers and those with less tenure. Special measures should be focused on ensuring the safety of workers during evenings, nights and weekends.
Journal of Occupational and Environmental Medicine, Apr. 2004, Vol.46, No.4, p.357-366. Illus. 27 ref.
Guidelines on workplace violence in the health sector
As part of the Joint Programme of the International Labour Office (ILO), the International Council of Nurses (ICN), the World Health Organization (WHO) and Public Services International (PSI) to develop sound policies and practical approaches for the prevention and elimination of violence in the health sector launched in 2000, the major known national guidelines and strategies of the following countries were compared: United Kingdom; Australia; Sweden; USA (OSHA and California). Commonalities, differences, gaps and weaknesses are discussed. The study highlights promising examples and makes a number of recommendations.
World Health Organization, Distribution and Sales Service, 1211 Genève 27, Switzerland, 2003. 40p. 32 ref.
http://www.who.int/entity/violence_injury_prevention/violence/interpersonal/en/WV_ComparisonGuidelines.pdf [in English]
Di Martino V., Hoel H., Cooper C.L.
European Foundation for the Improvement of Living and Working Conditions
Preventing violence and harassment in the workplace
This report presents the findings of a European project on violence and harassment at the workplace. It identifies the different forms and patterns of violence and harassment at the workplace in the EU and describes the recent upsurge in activity and initiatives in this field within the legal arena, with new legislation addressing these problems recently enacted or in the pipeline in a number of countries. It also presents evidence of adverse effects of such behaviour on individuals, organizations and society, and assesses the potential financial costs. Finally, it analyses the factors that contribute to physical and psychological violence, and reviews a variety of good practices with respect to preventing and managing violence and harassment at work.
European Foundation for the Improvement of Living and Working Conditions, Wyattville Road, Loughingstown, Dublin 18, Ireland, 2003. viii. 100p. Illus. Approx. 220 ref.
http://www.eurofound.europa.eu/pubdocs/2002/109/en/1/ef02109en.pdf [in English]
Rosskam E., Drewczynski A., Bertolini R.
International Labour Organization
Service on the ground: Occupational health of airport check-in workers
This survey of working conditions of airport check-in workers was carried out in three airports in Canada and Switzerland (two international and one regional). It examines occupational safety and health issues and the impact of current management practices and work organization on check-in workers' health. It is a high demand, low control activity and most workers are women. Hazards include musculoskeletal disorders due to awkward postures and handling baggage while operating a computer in a constrained space. Other hazards include violence, environmental conditions and uneven workload distribution. Various recommendations are made for improving working conditions in this sector.
International Transport Workers' Federation, ITF House, 49-60 Borough Road, London SE 1 1DR, United Kingdom, 2003. iv, 50p. Illus. 48 ref.
http://www.itfglobal.org/files/seealsodocs/ENG/1015/Rosskam.pdf [in English]
Violence at work
La violence au travail [in French]
La violencia en el trabajo [in Spanish]
Collection of papers which explore the causes of different forms of violence, bullying and harassment in the workplace and examine initiatives for their prevention. Topics covered include: work organization and moral harassment; power relations and sexual harassment; violence in journalism, schools and the health services; economic and social costs of violence; role of trade unions; role of the ILO's SOLVE programme; preventive measures based on legislation, collective agreements and codes of conduct; and the ILO code of conduct to combat violence in the service sector.
ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2003. viii, 64p. Illus. Bibl. ref.
http://www.ilo.org/public/english/dialogue/actrav/publ/133/index.htm [in English]
http://www.ilo.org/public/french/dialogue/actrav/publ/133/index.htm [in French]
http://www.ilo.org/public/spanish/dialogue/actrav/publ/133/index.htm [in Spanish]
Caborn J., Gold D.
An overview of selected references related to SOLVE
This literature survey reviews selected studies on psychosocial issues in the workplace. The five main issues considered are stress, violence, alcohol and drug use, HIV/AIDS and tobacco consumption. The impact of these issues on the workplace is outlined and their interrelationships are discussed in detail. The review supports the integrated approach adopted in the SOLVE methodology for the management of psychosocial issues in the workplace.
InFocus Programme on Safety and Health at Work and the Environment (SafeWork), International Labour Office, 1211 Genève 22, Switzerland, Mar. 2003. 67 ref.
http://www.ilo.org/public/english/protection/safework/whpwb/solve/references.pdf [in English]
Gunnarsdottir H.K., Rafnsdottir G.L., Helgadottir B., Tomasson K.
Psychosocial risk factors for musculoskeletal symptoms among women working in geriatric care
The aim of this study was to explore the extent of the association between psychosocial work characteristics and musculoskeletal symptoms among women working in geriatric care. 1518 female employees of geriatric nursing homes and geriatric hospital wards in Iceland having a staff of 10 or more responded to a questionnaire. Odds ratios of over two for one or more musculoskeletal symptoms were found for the following risk factors: finding the job mentally difficult; mental exhaustion after one's shift; dissatisfaction regarding communications with supervisors or the flow of information; insufficient influence at work; dissatisfaction with the hierarchy; intense time pressures; lack of solidarity among colleagues; dissatisfaction with the job; harassment; violence or threats at work.
American Journal of Industrial Medicine, Dec. 2003, Vol.44, No.6, p.679-684. 34 ref.
Prevention of violence to staff in the education sector
Arbejdsmiljøledelse inden for uddannelsessektoren [in Danish]
Verhütung von Gewalt gegen Beschäftigte im Bildungssektor [in German]
Prólēpsē tēs bías enantíou tou prosōpikoú pou ergázetai ston kládo tēs ekpaídeusēs [in Greek]
Prevención de la violencia contra el personal del sector de la enseñanza [in Spanish]
Personalivastase vägivalla ärahoidmine haridussektoris [in Estonian]
Preprečevanje nasilja do zaposlenih v šolstvu [in Slovenian]
Prévention de la violence exercée contre le personnel du secteur de l'enseignement [in French]
Prevenzione della violenza sul personale nel settore dell'istruzione [in Italian]
Preventie van agressie tegen school- en onderwijspersoneel [in Dutch]
Zapobieganie przemocy wobec personelu w sektorze edukacji [in Polish]
Förebyggande av våld mot personal inom utbildningssektorn [in Swedish]
Prevenção da violência contra o pessoal no sector da educação [in Portuguese]
Henkilökuntaan kohdistuvan väkivallan ehkäiseminen opetusalalla [in Finnish]
Violence in schools and other educational establishments is causing increasing concern. Results from an European Union survey in 2000 show that 4% of employees have been subjected to violence at work (from inside or outside the workplace), and, in addition, 12% of workers in educational institutions reported having been subjected to intimidation. This fact sheet provides practical guidance to employers and workers in the education sector on dealing with this issue. Bullying and harassment from work colleagues are not addressed in this fact sheet.
European Agency for Safety and Health at Work, http://osha.eu.int, 2003. 2p. Illus. 16 ref.
http://agency.osha.eu.int/publications/factsheets/47/sv/FACT-47_SV.PDF [in Swedish]
http://agency.osha.eu.int/publications/factsheets/47/en/FACT-47_EN.PDF [in English]
http://agency.osha.eu.int/publications/factsheets/47/es/FACT-47_ES.PDF [in Spanish]
http://agency.osha.eu.int/publications/factsheets/47/fr/FACT-47_FR.PDF [in French]
http://agency.osha.eu.int/publications/factsheets/47/da/FACT-47_DA.PDF [in Danish]
http://agency.osha.eu.int/publications/factsheets/47/de/FACT-47_DE.PDF [in German]
http://agency.osha.eu.int/publications/factsheets/47/et/facts47_et.pdf [in Estonian]
http://agency.osha.eu.int/publications/factsheets/47/el/FACT-47_EL.PDF [in Greek]
http://agency.osha.eu.int/publications/factsheets/47/it/FACT-47_IT.PDF [in Italian]
http://agency.osha.eu.int/publications/factsheets/47/nl/FACT-47_NL.PDF [in Dutch]
http://agency.osha.eu.int/publications/factsheets/47/pl/Fakty_47_PL.pdf [in Polish]
http://agency.osha.eu.int/publications/factsheets/47/pt/FACT-47_PT.PDF [in Portuguese]
http://agency.osha.eu.int/publications/factsheets/47/sl/FACTS47_SL.pdf [in Slovenian]
http://agency.osha.eu.int/publications/factsheets/47/fi/FACT-47_FI.PDF [in Finnish]
Occupational safety and health in the education sector
Arbejdsmiljø inden for uddannelsessektoren [in Danish]
Sicherheit und Gesundheitsschutz bei der Arbeit im Bildungssektor [in German]
Ē epaggelmatikḗ asfáleia kai ugeía ston kládo tēs ekpaídeusēs [in Greek]
La seguridad y la salud laborales en el sector de la enseñanza [in Spanish]
Tööohutus ja töötervishoid haridussektoris [in Estonian]
Arbetsmiljön i utbildningssektorn [in Swedish]
Sécurité et santé au travail dans le secteur de l'enseignement [in French]
Sicurezza e salute nel settore dell'istruzione [in Italian]
Veiligheid en gezondheid in het onderwijs [in Dutch]
Bezpieczeństwo i zdrowie w pracy w sektorze edukacji [in Polish]
A saúde e a segurança no trabalho no sector da educação [in Portuguese]
Varnost in zdravje pri delu v šolstvu [in Slovenian]
Opetusalan työturvallisuus ja työterveys [in Finnish]
Educational institutions can have the same hazards as any other workplace. However, the educational workplace is shared with students or pupils. These persons are also vulnerable, being young, inexperienced, and often ignorant of safety and health hazards. They can also be a hazard in themselves. Contents of this fact sheet on occupational safety and health in educational institutions: safety and health management; safe working environments; slips and trips; maintenance; fire and emergency planning; health and safety in laboratories and workshops; musculoskeletal disorders; stress; violence; bullying.
European Agency for Safety and Health at Work, http://osha.eu.int, 2003. 2p. 16 ref.
http://osha.europa.eu/en/publications/factsheets/46/view [in Multilingual]
McCarthy P., Mayhew C., Barker M., Sheehan M.
Bullying and occupational violence in tertiary education: Perpetrators and risk factors
This article provides an overview of findings from a comprehensive study of bullying and occupational violence in an Australian tertiary education institution. The study was commissioned by university human resource managers as a basis for the implementation of antibullying and violence policies and procedures, to meet quality enhancement objectives and in response to government guidelines. The data collected indicated that bullying and occupational violence may occur through student-initiated and staff-on-staff interactions, and can be fuelled by unreasonable work expectations. Recommendations are made based on identified risk factors, including the reform of management practices, enhanced prevention efforts, improved staff development and appraisal systems, and the introduction of codes of conduct for students.
Journal of Occupational Health and Safety - Australia and New Zealand, Aug. 2003, Vol.19, No.4, p.319-326. 31 ref.
Turner J.T., Gelles M.G.
Threat assessment: A risk management approach
This book examines the factors that human resource, security, legal and behavioural professionals need to understand in work violence and threat situations that disrupt the working environment (cyberthreats, fear of stalking, insider threats), revealing the best ways to reduce risk and manage emergencies. It includes case studies and hypothetical examples that illustrate recommended practices and provides detailed interviewing methods that can increase the efficiency of current strategies. Helpful appendices provide sample forms for identification cards, stay-away letters, workplace behaviour improvement plans for problem employees, questions for health care providers and announcements to employees regarding security changes.
The Haworth Press. Inc., 10 Alice Street, Binghamton, New York 13904-1580, USA, 2003. xxv, 179p. 107 ref. Index. Price: USD 24.95 (soft cover).
Giga S.I., Hoel H., Cooper C.L.
Violence and stress at work in the postal sector
Postal service providers have traditionally operated in non-competitive, monopolistic, highly unionized environments aimed at providing a social service without any obligation for long-term financial viability. Globalization, deregulation, new technology and changing customer needs have demanded major changes not only to the products and services that these organizations provide, but also more fundamentally to the way they function. These unremitting changes over the past couple of decades have strained relationships between managers, employees and employee representatives and have given rise to job insecurity, dissatisfaction and conflict among the work force. This working paper examines the issue of violence and stress at work in the postal sector. Contents: sector-specific environment as originator of violence and stress at work; scope of violence and stress in the portal sector and their impact the sector and its workforce; causes of workplace violence and stress in the sector; information collection and reporting on violence and stress; illustrative cases of violence and stress in the sector; prevention, reduction, management and coping strategies.
ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2003. vii, 24p. 52 ref.
http://www.ilo.org/public/english/dialogue/sector/papers/postelcm/wp200.pdf [in English]
Giga S.I., Hoel H.
Violence and stress at work in financial services
Mergers and acquisitions, globalization, technological developments and related restructuring have introduced major changes in the way work is organized and done over the last few decades. The resulting modernization has led to the development of a number of concerns for workers in financial services, such as increasing time pressures, excessive work demands, role conflict, ergonomic insufficiencies, problematic customer relations and an increase in reported cases of violence and stress. This report reviews the literature on the prevalence, causes, consequences and prevention of violence and stress from a financial sector perspective. Contents: sector-specific environment as originator of violence and stress at work; scope of violence and stress in the financial services and its impact the sector and its workforce; information collection and reporting on violence and stress; illustrative cases of violence and stress in the sector; prevention, reduction, management and coping strategies.
ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2003. 24p. 68 ref.
http://www.ilo.org/public/english/dialogue/sector/papers/service/wp210.pdf [in English]
Di Martino V.
Relationship between work stress and workplace violence in the health sector
Based on an extensive literature analysis, this study tackles the issues of stress and violence at work in the health sector, highlighting the magnitude of the problem, the key factors and the way they interrelate. Contents: definition of stress and violence; stress as a source of workplace violence; workplace violence as a source of stress; cumulative effects of stress and violence; specific implications for the health sector (sector-specific environment as cause of stress and violence, impact on working conditions and employment, impact on costs); approaches to coping.
ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2003. viii, 33p. Illus. 50 ref.
http://www.ilo.org/public/english/dialogue/sector/papers/health/stress-violence.pdf [in English]
Violence and stress at work in the transport sector
Violence and stress at work are a source of occupational risk in the transport sector that has attracted increasing attention over recent years. This working paper focuses mainly on public transport (railways and rural and urban transport systems), road freight transport and the taxi industry as well as civil aviation. Contents: violence and stress in the services sectors; character and causes of violence and stress at work in the transport sector; scope of violence and stress in the sector; information collection and reporting on violence and stress; prevention, reduction, management and coping strategies.
ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2003. v, 46p. Illus. 81 ref.
http://www.ilo.org/public/english/dialogue/sector/papers/transport/wp205.pdf [in English]
Verdugo R., Vere A.
Workplace violence in sectors with implications for the education sector: Issues, solutions and resources
Schools are traditionally viewed as places for teaching and learning, not as places where violence occurs. And while the vast majority of schools are safe, the recent spate of school violence has created concern about safety in schools throughout the world. Teachers are concerned about their safety worldwide as well as about what can be done to remedy the problem. This working paper focuses comparatively on trends and experiences from other sectors, drawing lessons and suggesting ways in which the growing challenges of violence and stress may be addressed in schools and other educational sites. Contents: definition of key concepts; causes of workplace violence and stress; sector-specific environment as originator of violence and stress at work; scope of violence and stress in the sector and its impact; examination of strategies to remedy the problem.
ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2003. vi, 42p. 176 ref.
http://www.ilo.org/public/english/dialogue/sector/papers/education/wp208.pdf [in English]
Giga S.I., Hoel H., Cooper C.L.
Violence at work in the performing arts and in journalism
This working paper aims to identify issues relating to violence and stress affecting employees working in the media and the performing arts, covering a variety of jobs including acting, dancing, musical performance, media work and front-line journalism. Contents: sector-specific environment as originator of violence and stress at work; scope of violence and stress in media and entertainment; causes of violence and stress; information collection and reporting on violence and stress in media and entertainment; examples of cases of violence and stress in these sectors.
ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2003. vii, 20p. 55 ref.
http://www.ilo.org/public/english/dialogue/sector/papers/media/wp201.pdf [in English]
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