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Base de datos CISDOC

ID (ISN) del documento75753
Número CIS 00-1619
ISSN - Título de la serie 1076-2752 - Journal of Occupational and Environmental Medicine
Año 1999
Número de serie
Autor(es) Burton W.N., Conti D.J., Chen C.Y., Schultz A.B., Edington D.W.
Título The role of health risk factors and disease on worker productivity
Información bibliográfica Oct. 1999, Vol.41, No.10, p.863-877. Illus. 46 ref.
Resumen This study measures the actual decrease in the productivity of employees that is associated with health problems while they are on the job, in addition to measures of absenteeism and disability. These three measurements were combined to produce a Worker Productivity Index (WPI). The WPIs of 564 telephone customer-service agents were correlated with the employees' number and type of health risks. Additionally, the WPI was also examined across different disease states in the same population of employees. As the number of health risks increased, an employee's productivity decreased. The nature of the health risk may also differentially affect the pattern of the decrease. Finally, disease states were also associated with different patterns of productivity reduction.
Descriptores (primarios) eficiencia del trabajo; absentismo por enfermedad; servicios; riesgos para la salud; centrales telefónicas
Descriptores (secundarios) aspectos económicos; relación trabajo-exposición; comunicación por teléfono; valoración del riesgo
Tipo de documento D - Artículos periódicos
País / Estado o ProvinciaEstados Unidos
Tema(s) Generalidades sobre prevención
Broad subject area(s) Medicina del trabajo, epidemiología
Navegación por categoria(s) Communications industry