ID (ISN) del documento | 57161 |
Número CIS |
91-2100 |
Año |
1991 |
Número de serie |
|
Título |
Managing violence and traumatic incidents at work |
Información bibliográfica |
Supplement to: Workplace health and safety manual, CCH International, Cnr Talavera and Khartoum Roads, Box 230, North Ryde, N.S.W. 2113, Australia, 1991. 19p. 8 ref. |
Resumen |
Addition (Chapter 42) to an OSH manual analysed under CIS 90-1891. It deals with the psychological consequences of traumatic incidents at work, whether caused by criminal assault, accidents due to human error or natural causes. A five-step model is developed for managing violence and trauma: risk assessment; incident prevention; minimising incident severity; response planning; trauma debriefing. Checklists are presented for post-incident actions and communications. Further details are given on "trauma debriefing": its objectives and features; characteristics of post-trauma stress reactions; who should have trauma debriefing, and where and when should it take place; arrangements for trauma debriefing. Further resources for post-trauma action are listed for Australia, the United Kingdom and the United States. |
Descriptores (primarios) |
neurosis post-traumática; violencia; efectos psicológicos |
Descriptores (secundarios) |
Australia; Estados Unidos; Reino Unido; listas de control; valoración del riesgo; estrés mental; manuales |
Tipo de documento |
F - Notas informativas, directrices prácticas, normas |
País / Estado o Provincia | Australia; Reino Unido; Estados Unidos |
Tema(s) |
Psicología y sociología del trabajo
|
Broad subject area(s) |
Estrés, factores sicosociales
|
Navegación por categoria(s) |
Mental health Violence Violence and terrorism
|