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ID (ISN) del documento57161
Número CIS 91-2100
Año 1991
Número de serie
Título Managing violence and traumatic incidents at work
Información bibliográfica Supplement to: Workplace health and safety manual, CCH International, Cnr Talavera and Khartoum Roads, Box 230, North Ryde, N.S.W. 2113, Australia, 1991. 19p. 8 ref.
Resumen Addition (Chapter 42) to an OSH manual analysed under CIS 90-1891. It deals with the psychological consequences of traumatic incidents at work, whether caused by criminal assault, accidents due to human error or natural causes. A five-step model is developed for managing violence and trauma: risk assessment; incident prevention; minimising incident severity; response planning; trauma debriefing. Checklists are presented for post-incident actions and communications. Further details are given on "trauma debriefing": its objectives and features; characteristics of post-trauma stress reactions; who should have trauma debriefing, and where and when should it take place; arrangements for trauma debriefing. Further resources for post-trauma action are listed for Australia, the United Kingdom and the United States.
Descriptores (primarios) neurosis post-traumática; violencia; efectos psicológicos
Descriptores (secundarios) Australia; Estados Unidos; Reino Unido; listas de control; valoración del riesgo; estrés mental; manuales
Tipo de documento F - Notas informativas, directrices prácticas, normas
País / Estado o ProvinciaAustralia; Reino Unido; Estados Unidos
Tema(s) Psicología y sociología del trabajo
Broad subject area(s) Estrés, factores sicosociales
Navegación por categoria(s) Mental health
Violence
Violence and terrorism