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Base de datos CISDOC

ID (ISN) del documento112472
Número CIS 12-0194
ISSN - Título de la serie 0962-7480 - Occupational Medicine
Año 2010
Número de serie
Autor(es) Tehrani N.
Título Compassion fatigue: experiences in occupational health, human resources, counselling and police
Información bibliográfica Mar. 2010, Vol.60, No.2, p.133-138. 19 ref.
Acceso Internet Compassion_fatigue_[INTERNET_FREE_ACCESS] [en inglés]
Resumen This study examines the impact that working with distressed employees, clients and members of the public has on four caring professions: occupational health advisors (OHAs), human resource advisors (HRs), counsellors (CLs) and family liaison officers (FLOs). Data were collected by means of questionnaires from 276 professionals (64 HRs, 53 OHAs, 114 CLs and 45 FLOs). There were few differences in the level of negative beliefs between groups, although CLs were found to experience more feelings of isolation and FLOs and CLs were more likely to believe that there was no justice in the world. OHAs, CLs and FLOs were significantly more likely to demonstrate personal growth than HRs. Reflection on the work facilitated through professional or peer supervision and a healthy lifestyle was found to be associated with higher levels of personal growth and satisfaction with their performance at work.
Descriptores (primarios) psicología y sociología; relaciones humanas; salud mental; factores de estrés; factores de riesgo
Descriptores (secundarios) trabajadores sociales; fuerzas de orden publico; servicios de asistencia social; personal de los servicios de salud
Tipo de documento D - Artículos periódicos
Tema(s) Cemercio, servicios, oficinas
Psicología y sociología del trabajo
Patología profesional
Broad subject area(s) Medicina del trabajo, epidemiología
Estrés, factores sicosociales
Navegación por categoria(s) Fire fighting, police, prisons and the armed forces
Health care services
Mental stress and burnout
Psychological factors