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Base de datos CISDOC

ID (ISN) del documento111689
Número CIS 11-0444
ISSN - Título de la serie 0267-8373 - Work and Stress
Año 2011
Número de serie
Autor(es) Schat A.C.H., Frone M.R.
Título Exposure to psychological aggression at work and job performance: The mediating role of job attitudes and personal health
Información bibliográfica Jan.-Mar. 2011, Vol.25, No.1, p.23-40. Illus. 51 ref.
Resumen The purpose of this study was to investigate the relations between psychological aggression at work and two forms of job performance (task performance and contextual performance) and potential mediators of these relations. A model was developed and tested in which overall job attitudes (job satisfaction and organizational commitment) and overall personal health (physical and psychological health) fully mediate the relations between exposure to psychological aggression at work and both task performance and contextual performance. Data were obtained from a random sample of 2376 United States workers by means of phone interviews by trained interviewers, and the model was tested using structural equation modeling. The results supported the hypothesized model, demonstrating that exposure to psychological aggression at work negatively predicted both task performance and contextual performance, and that these relations were explained by decrements in job attitudes and health associated with exposure to psychological aggression at work.
Descriptores (primarios) eficiencia del trabajo; nivel de salud; salud mental; factores de estrés; violencia
Descriptores (secundarios) psicología y sociología; comportamiento humano; valoración estadística; modelos matemáticos
Tipo de documento D - Artículos periódicos
Tema(s) Psicología y sociología del trabajo
Broad subject area(s) Estrés, factores sicosociales
Navegación por categoria(s) Mental health
Violence
Bullying and mobbing