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Base de datos CISDOC

ID (ISN) del documento110650
Número CIS 10-0158
ISBN(s) 92-2-118246-0
Año 2005
Número de serie
International Council of Nurses, Public Services International, World Health Organization, International Labour Office
Título Framework Guidelines for addressing workplace violence in the health sector - The training manual
Información bibliográfica ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2005. viii, 122p. Illus. + CD-ROM.
Acceso Internet [en inglés]
Resumen This training manual on guidelines for addressing workplace violence in the health sector is primarily targeted at workplace situations but is also suitable for being used in awareness-raising contexts. It is intended for a wide range of operators in the health sector, including health personnel, members of professional associations, trade unionists, administrators, managers, trainers, decision makers and practitioners in general. Contents: preliminary remarks for the facilitator; introduction; awareness and understanding; rights and responsibilities, choosing the best approach: recognizing and addressing factors leading to workplace violence; intervention; monitoring and evaluation; conclusion.
Descriptores (primarios) OIT; material para la formación; personal de los servicios de salud; factores de riesgo; violencia
Descriptores (secundarios) OMS; responsabilidades; manuales de formación
Tipo de documento C - Manuales de formación, material audiovisual
Tema(s) Cemercio, servicios, oficinas
Broad subject area(s) Estrés, factores sicosociales
Navegación por categoria(s) Violence
Bullying and mobbing
Psychosocial factors and the role of management
Health care services
OSH training