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Base de datos CISDOC

ID (ISN) del documento109971
Número CIS 09-987
ISSN - Título de la serie 0925-7535 - Safety Science
Año 2009
Número de serie
Autor(es) Wassell J.T.
Título Workplace violence intervention effectiveness: A systematic literature review
Información bibliográfica Oct. 2009, Vol.47, No.8, p.1049-1055. 58 ref.
Resumen This systematic review of literature published since 1992 was carried out to determine the effectiveness of interventions in preventing workplace violence and to suggest specific interventions warranting further research. The health care sector was the topic of 54% of the papers, followed by the retail sector industry with 11% of the papers. A first group of papers discussed in this review evaluates interventions to prevent robbery and violence to workers in the retail sector. A second group of papers is about interventions to prevent violence to health care workers, mostly training in techniques for dealing with combative patients.
Descriptores (primarios) comercio al detalle; personal de los servicios de salud; violencia; trabajadores de los servicios y vendedores; programas de seguridad
Descriptores (secundarios) revisión bibliográfica; formación en prevención en la industria; valoración del programa; psicología y sociología
Tipo de documento D - Artículos periódicos
País / Estado o ProvinciaEstados Unidos
Tema(s) Psicología y sociología del trabajo
Broad subject area(s) Estrés, factores sicosociales
Navegación por categoria(s) Violence and terrorism
Violence
Retail industry
Health care services
Safety programmes