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Document ID (ISN)78138
CIS number 02-117
ISSN - Serial title 0925-7535 - Safety Science
Year 2001
Convention or series no.
Author(s) Bentley T.A., Haslam R.A.
Title A comparison of safety practices used by managers of high and low accident rate postal delivery services
Bibliographic information Feb. 2001, Vol.37, No.1, p.19-37. Illus. 19 ref.
Abstract This study compared safety practices of managers of high and low accident-rate postal delivery offices, particularly with respect to slip, trip and fall accidents. Interviews were conducted with 20 Delivery Office Managers (DOMs), drawn equally from matched high- and low-accident-rate offices. DOMs from low accident rate offices appeared to have improved performance with respect to quality of safety communication, dealing with hazards reported on delivery walks, and accident investigation and remedial action. Efforts to reduce risks from severe weather were limited in both high and low accident offices. A model is described illustrating the hierarchy of factors that may affect occurrence of slip, trip and fall accidents within a large organization. The model indicates that managers' impact arises both from their attitudes and their actions.
Descriptors (primary) falls of persons; plant safety organization; postal services; occupational accidents
Descriptors (secondary) questionnaire survey; comparative study; role of management; frequency rates
Document type D - Periodical articles
Country / State or ProvinceUnited Kingdom
Subject(s) Commerce, services, offices
Broad subject area(s) General safety, health and conditions of work
Browse category(ies) Communications industry