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Document ID (ISN)77923
CIS number 02-354
ISBN(s) 0-7176-2245-2
Year 2002
Convention or series no. HSE Contract Research Report CRR 400/2002
Author(s) Petts J., McAlpine S., Homan J., Sadhra S., Pattison H., McRae S.
Health and Safety Executive
Title Development of a methodology to design and evaluate effective risk messages - Electroplating case study
Bibliographic information HSE Books, P.O. Box 1999, Sudbury, Suffolk CO10 2WA, United Kingdom, 2002. viii, 109p. Illus. 46 ref. Price: GBP 20.00.
Abstract This report presents the findings of an application of the mental-models approach to the design and testing of risk information. This approach focuses on the beliefs and knowledge of workers compared to experts in order to identify deficiencies in knowledge and to design more effective risk information. The study focussed on small firms in the electroplating sector, and involved questionnaires, workshops and structured interviews. It was found that the level of understanding of the chemical risks associated with electroplating was generally good. However, mental-models approach enabled the design of new risk messages, where the information was presented in the form of practical advice expressed in simple language. These risk messages proved effective in raising awareness of the long-term risks posed by chemicals used in the electroplating industry.
Descriptors (primary) safety consciousness; electroplating; danger symbols; chemical hazards; warning notices
Descriptors (secondary) dangerous substances; small enterprises; United Kingdom; report; supply of information; human behaviour; questionnaire survey; expertise; chromic acid; human factors
Document type E - Books, reports, proceedings
Country / State or ProvinceUnited Kingdom
Broad subject area(s) Chemical safety
Browse category(ies) Psychological factors
Surface treatment
Classification and labelling of chemicals
Safety culture and safety consciousness