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Document ID (ISN)77338
CIS number 01-1557
ISSN - Serial title 0932-4089 - Zeitschrift für Arbeits- und Organisationspsychologie
Year 1998
Convention or series no.
Author(s) Büssing A., Schmitt S.
Title Work load as a condition for emotional exhaustion and depersonalization within the burnout process
Original title Arbeitsbelastungen als Bedingungen von emotionaler Erschöpfung und Depersonalisation im Burnoutprozess [in German]
Bibliographic information 2nd Quarter 1998, Vol.42, No.2, p.76-88. 54 ref.
Abstract A study involving 482 nurses working in different hospital units was performed in order to investigate the influence of work demand factors on burnout components, emotional exhaustion and depersonalization. It was found that work stress factors correlated with emotional exhaustion. Besides physical and psychological stress factors, factors such as social stress and interactive stress also have an influence. However, higher burnout or work stress were not observed for nurses working in intensive care units. This could be due to the fact that social and interaction-related situations are less important than technical and medical factors in these units. Stresses relevant for burnout occur where the interaction with patients and other professionals are most important.
Descriptors (primary) neuropsychic stress; overstrain; nursing personnel; hospitals
Descriptors (secondary) Germany; mental workload; social aspects; stress studies; stress factors; occupational psychology
Document type D - Periodical articles
Country / State or ProvinceGermany
Subject(s) Commerce, services, offices
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Health care services
Mental stress and burnout