|Document ID (ISN)||77338|
|ISSN - Serial title
||0932-4089 - Zeitschrift für Arbeits- und Organisationspsychologie
|Convention or series no.
||Büssing A., Schmitt S.
||Work load as a condition for emotional exhaustion and depersonalization within the burnout process
||Arbeitsbelastungen als Bedingungen von emotionaler Erschöpfung und Depersonalisation im Burnoutprozess [in German]|
||2nd Quarter 1998, Vol.42, No.2, p.76-88. 54 ref.
||A study involving 482 nurses working in different hospital units was performed in order to investigate the influence of work demand factors on burnout components, emotional exhaustion and depersonalization. It was found that work stress factors correlated with emotional exhaustion. Besides physical and psychological stress factors, factors such as social stress and interactive stress also have an influence. However, higher burnout or work stress were not observed for nurses working in intensive care units. This could be due to the fact that social and interaction-related situations are less important than technical and medical factors in these units. Stresses relevant for burnout occur where the interaction with patients and other professionals are most important.
||neuropsychic stress; overstrain; nursing personnel; hospitals
||Germany; mental workload; social aspects; stress studies; stress factors; occupational psychology
||D - Periodical articles
|Country / State or Province||Germany|
||Commerce, services, offices
|Broad subject area(s)
||Stress, psychosocial factors
||Health care services
Mental stress and burnout