|Document ID (ISN)||75753|
|ISSN - Serial title
||1076-2752 - Journal of Occupational and Environmental Medicine
|Convention or series no.
||Burton W.N., Conti D.J., Chen C.Y., Schultz A.B., Edington D.W.
||The role of health risk factors and disease on worker productivity
||Oct. 1999, Vol.41, No.10, p.863-877. Illus. 46 ref.
||This study measures the actual decrease in the productivity of employees that is associated with health problems while they are on the job, in addition to measures of absenteeism and disability. These three measurements were combined to produce a Worker Productivity Index (WPI). The WPIs of 564 telephone customer-service agents were correlated with the employees' number and type of health risks. Additionally, the WPI was also examined across different disease states in the same population of employees. As the number of health risks increased, an employee's productivity decreased. The nature of the health risk may also differentially affect the pattern of the decrease. Finally, disease states were also associated with different patterns of productivity reduction.
||work efficiency; sickness absenteeism; services; health hazards; telephone exchanges
||economic aspects; job-exposure relation; telephone communications; hazard evaluation
||D - Periodical articles
|Country / State or Province||USA|
|Broad subject area(s)
||Occupational medicine, epidemiology