| Document ID (ISN) | 75452 |
| CIS number |
00-1490 |
| ISSN - Serial title |
0267-8373 - Work and Stress |
| Year |
2000 |
| Convention or series no. |
|
| Author(s) |
Bliese P.D., Castro C.A. |
| Title |
Role clarity, work overload and organizational support: Multilevel evidence of the importance of support |
| Bibliographic information |
Jan.-Mar. 2000, Vol.14, No.1, p.65-73. Illus. 26 ref. |
| Abstract |
This study extended the demands-control-support model used in occupational stress research in two ways. Firstly, it hypothesized that role clarity (or role ambiguity), like control, would moderate the relationship between demands and psychological strain. Secondly, the study assessed support (from leaders) as a macro characteristic of the work-group environment. Data were drawn from a large study of US army soldiers, the study sample consisting of 1,786 lower enlisted male soldiers. The inclusion of support as a work-group characteristic lead to a multilevel test of the model. A three-way multilevel interaction among work demands, role clarity and support was observed. As predicted, the relationship between demands and psychologicalstrain was moderated by role clarity; however, this moderating relationship was found only when work-group support was high. |
| Descriptors (primary) |
work organization; defence services; stress evaluation; mental workload |
| Descriptors (secondary) |
human relations; USA; role of supervisory staff; stress studies; mathematical models; questionnaire survey |
| Document type |
D - Periodical articles |
| Country / State or Province | USA |
| Subject(s) |
Psychology and sociology
|
| Broad subject area(s) |
Stress, psychosocial factors
|
| Browse category(ies) |
Mental workload
Fire fighting, police, prisons and the armed forces
|
