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Document ID (ISN)74494
CIS number 00-586
ISSN - Serial title 0267-8373 - Work and Stress
Year 1999
Convention or series no.
Author(s) Eriksen H.R., Ursin H.
Title Subjective health complaints: Is coping more important than control?
Bibliographic information July-Sep. 1999, Vol.13, No.3, p.238-252. Illus. 43 ref.
Abstract In a study involving 1,060 Norwegian postal workers with high work demand, the interrelations of psychological demands, control, coping, job stress and subjective health complaints were examined. A demand-coping model was developed and compared with the traditional demand-control model. Coping, understood as the expectancy of positive outcomes, was found to have more impact than control (decision latitude). Subjective health complaints were found to depend more on combinations of demands and coping than on demands and control. Individual coping mechanisms were found to be more important for subjective health than organization factors.
Descriptors (primary) work organization; occupational psychology; mental workload; health impairment
Descriptors (secondary) subjective assessment; musculoskeletal diseases; comparative study; stress factors; individual susceptibility; questionnaire survey
Document type D - Periodical articles
Country / State or ProvinceNorway
Subject(s) Psychology and sociology
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Psychological factors
Mental workload