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Document ID (ISN)73549
CIS number 99-1735
ISSN - Serial title 0959-8146 - British Medical Journal
Year 1999
Convention or series no.
Author(s) Quine L.
Title Workplace bullying in NHS community trust: Staff questionnaire survey
Bibliographic information Jan. 1999, Vol.318, No.7178, p.228-232. 28 ref.
Abstract In a questionnaire survey of 1,100 employees in a National Health Service (NHS) community trust in the south east of England, 421 workers reported experiencing one or more types of bullying in the previous year. 460 had witnessed the bullying of others. When bullying occurred it was most likely to be by a manager. Two thirds of the victims of bullying had tried to take action when the bullying occurred, but most were dissatisfied with the outcome. Staff who had been bullied had significantly lower levels of job satisfaction and higher levels of job-induced stress, depression, anxiety and intention to leave the job. Support at work seemed to protect people from some of the damaging effects of bullying. Topics: anxiety; bullying; depressive neurosis; health care personnel; human behaviour; job dissatisfaction; neuropsychic stress; questionnaire survey; social aspects; transfer to other work.
Descriptors (primary) bullying; health care personnel; human behaviour
Descriptors (secondary) neuropsychic stress; job dissatisfaction; anxiety; social aspects; questionnaire survey; transfer to other work; depressive neurosis
Document type D - Periodical articles
Country / State or ProvinceUnited Kingdom
Subject(s) Psychology and sociology
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Psychological factors
Health care services
Bullying and mobbing