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Document ID (ISN)73511
CIS number 99-1733
ISSN - Serial title 0267-8373 - Work and Stress
Year 1998
Convention or series no.
Author(s) Lobban R.K., Husted J., Farewell V.T.
Title A comparison of the effect of job demand, decision latitude, role and supervisory style on self-reported job satisfaction
Bibliographic information Oct.-Dec. 1998, Vol.12, No.4, p.337-350. 42 ref.
Abstract Multiple regression models were used to compare the relative effectiveness of job demand, decision latitude, role conflict and role ambiguity, and supervisory style in modelling self-reported job satisfaction in a sample of warehouse workers, truck drivers and inside sales personnel. Consistent with past research, these variables were independently related to job satisfaction. The research suggests, however, that supervisory styles, in terms of providing direction and communicating with employees, may play a more dominant role in the stress process than is currently appreciated. The traditionally studied role variables or demand/latitude variables were identified as potentially mediating the relationship between supervisory relationships and perceived job satisfaction. Further, supervisory relationships, either directly or mediated by other unstudied job characteristics, have significant additional influence on occupational stress that cannot be explained by the role or demand/latitude variables. Topics: age-linked differences; cross-sectional study; drivers; human relations; job dissatisfaction; mental workload; role of supervisory staff; service and sales workers; sex-linked differences; social aspects; statistical evaluation; stress factors; subjective assessment; warehouses; work involving responsibility; work organization.
Descriptors (primary) work organization; stress factors; job dissatisfaction
Descriptors (secondary) human relations; subjective assessment; work involving responsibility; mental workload; warehouses; drivers; role of supervisory staff; age-linked differences; sex-linked differences; service and sales workers; statistical evaluation; social aspects; cross-sectional study
Document type D - Periodical articles
Country / State or ProvinceCanada; United Kingdom
Subject(s) Psychology and sociology
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Psychological factors
Mental stress and burnout