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CISDOC database

Document ID (ISN)68972
CIS number 97-1041
ISSN - Serial title 1076-2752 - Journal of Occupational and Environmental Medicine
Year 1996
Convention or series no.
Author(s) Warshaw L.J., Messite J.
Title Workplace violence: Preventive and interventive strategies
Bibliographic information Oct. 1996, Vol.38, No.10, p.993-1006. 53 ref.
Abstract The prevalence of different types of violent or aggressive behaviour in the workplace was examined and contributing factors were identified. Workers most at risk include health care and social services personnel, people working alone, and government workers and those dealing with the public. Preventive measures include risk assessment, controlling alcohol and substance abuse, workplace modifications to reduce crime, security systems, staff training and employee assistance programmes. Interventive measures immediately after an incident should include care of the victim, staff counselling, reporting and investigation of the incident, assistance with victim compensation claims, and victim support.
Descriptors (primary) violence; safety programmes
Descriptors (secondary) drug dependence; workplace design; alcoholism; mental health; information of personnel; psychological effects; risk factors; high-risk groups; hazard evaluation
Document type D - Periodical articles
Country / State or ProvinceUSA
Subject(s) Psychology and sociology
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Alcohol and drug abuse
Safety programmes
Violence and terrorism