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Document ID (ISN)65560
CIS number 95-2296
ISBN(s) 84-7425-406-X
Year 1994
Convention or series no.
Author(s) Villar Fernández F., Carretero Ruiz R., Alvarez Brime C., Hoyo Delgado A., Sanz Merinero J.A.
Title Methodological guide to the ergonomic study of supermarket cashier work
Original title Guía metodológica para el estudio ergonómico del trabajo de "cajera de hipermercado" [in Spanish]
Bibliographic information Instituto Nacional de Seguridad e Higiene en el Trabajo, c/Torrelaguna 73, 28027 Madrid, Spain, 1994. 68[+70]p. Illus. 18 ref.
Abstract This survey of ergonomical research methods covers: methodology of ergonomic research; observations at the beginning of the study; analysis and evaluation of study factors (individual characteristics and opinions; job task requirements; workstation design; lighting conditions; microclimate conditions; environmental noise; physical and mental workload; work organization and psychosocial factors). In annex: sample workplace plan; example of a workstation layout (horizontal and lateral views); list of product purchases used for the task simulation; analysis of the hand and eye movements of check-out personnel; analysis of microclimate data; analysis of arm position during the work cycle; sample questionnaire used for surveying check-out personnel.
Descriptors (primary) supermarkets; retail trade; ergonomics; cash registers
Descriptors (secondary) lighting; Spain; noise; physical workload; microclimate; questionnaire survey; job study; motion study; work design; mental workload
Document type E - Books, reports, proceedings
Country / State or ProvinceSpain
Subject(s) Commerce, services, offices
Broad subject area(s) Physiology, ergonomics
Browse category(ies) Ergonomics
Retail industry