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Document ID (ISN)63657
CIS number 95-374
ISSN - Serial title 0014-0139 - Ergonomics
Year 1994
Convention or series no.
Author(s) Carayon P.
Title Stressful jobs and non-stressful jobs: A cluster analysis of office jobs
Bibliographic information Feb. 1994, Vol.37, No.2, p.311-323. Illus. 26 ref.
Abstract A questionnaire survey of 262 office workers was carried out to provide data on job stressors and indicators of psychological strain. Appendix: list of questionnaire items included in the factor analysis. Using cluster analysis on nine stressors, office jobs were classified into three clusters which were related to job-title information. The cluster highest on a range of psychological strain indicators included jobs with high demands and future ambiguity and low skill utilization, task clarity, job control and social support. The study showed that office jobs could be characterized by a small number of combinations of stressors that were related to job-title information and psychological strain. Appendix: list of questionnaire items included in the factor analysis.
Descriptors (primary) neuropsychic stress; mental stress; stress factors; office work
Descriptors (secondary) subjective assessment; classification; questionnaire survey; mental workload
Document type D - Periodical articles
Country / State or ProvinceUSA
Subject(s) Psychology and sociology
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Mental stress and burnout
Office work