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CISDOC database

Document ID (ISN)61766
CIS number 94-264
ISBN(s) 2-85599-514-0
Year 1992
Convention or series no. INRS ED 654
Author(s) Godefroy M.
Title Supermarket check-out personnel - How to improve their working conditions
Original title Les caissières de magasin - Vers une amélioration des conditions de travail du personnel d'encaissement des magasins [in French]
Bibliographic information Institut national de recherche et de sécurité, 30 rue Olivier-Noyer, 75680 Paris Cedex 14, France, 2nd edition, Oct. 1992. 31p. Illus.
Abstract Update of a study (CIS 82-2064) concerning the design and layout of supermarket check-out workstations. Recent European trends and the introduction of scanning devices have been taken into account. Themes covered: selection criteria for cash registers; general and special rules for good workplace design; ergonomic measures; electric installations; mechanical safety; prevention of attacks by customers; noise; lighting, thermal environment. Work parameters analyzed include staff training, working hours, environmental factors and occupational health conditions.
Descriptors (primary) workplace design; shops; retail trade; ergonomics; job study; cash registers
Descriptors (secondary) lighting; noise; work posture; violence; ventilation; microclimate; seats and working surfaces
Document type E - Books, reports, proceedings
Country / State or ProvinceFrance
Subject(s) Commerce, services, offices
Broad subject area(s) Industries and occupations
Browse category(ies) Retail industry
Violence and terrorism
Ergonomics