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Document ID (ISN)58088
CIS number 92-1044
ISSN - Serial title 0096-1736 - Journal of Occupational Medicine
Year 1991
Convention or series no.
Author(s) Neale A.V.
Title Work stress in emergency medical technicians
Bibliographic information Sep. 1991, Vol.33, No.9, p.991-997. 15 ref.
Abstract Emergency medical technicians (EMTs) participated in a union-sponsored study to better understand the dynamics underlying their high turnover rate. Three questionnaires were used: the Occupational Stress Index, which assesses stress, strain, and coping; the Staff Burnout Scale for Health Professionals; and a job satisfaction survey. The sample had high stress, strain, and burnout scores. Coping skills were within the normal range. Burnout, stress, strain, and coping were significantly related to job satisfaction, worry about infectious diseases, and perceptions of poor treatment by emergency room personnel and fire fighters. The areas of greatest job dissatisfaction were: low pay; lack of comfortable quarters; inadequacy of equipment; administrators' unfamiliarity with the work-related demand and stressors faced by EMTs; the risk of developing health problems.
Descriptors (primary) first-aid and rescue organization; neuropsychic stress; job dissatisfaction; labour turnover; overstrain; emergency services; first aid; stress factors; emergency treatment
Descriptors (secondary) USA; ambulances; transport of the injured; physical hazards; violence; questionnaire survey
Document type D - Periodical articles
Country / State or ProvinceUSA
Subject(s) Psychology and sociology
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Mental stress and burnout
Violence and terrorism
Psychological factors
First aid and emergency organization