| Document ID (ISN) | 57161 |
| CIS number |
91-2100 |
| Year |
1991 |
| Convention or series no. |
|
| Title |
Managing violence and traumatic incidents at work |
| Bibliographic information |
Supplement to: Workplace health and safety manual, CCH International, Cnr Talavera and Khartoum Roads, Box 230, North Ryde, N.S.W. 2113, Australia, 1991. 19p. 8 ref. |
| Abstract |
Addition (Chapter 42) to an OSH manual analysed under CIS 90-1891. It deals with the psychological consequences of traumatic incidents at work, whether caused by criminal assault, accidents due to human error or natural causes. A five-step model is developed for managing violence and trauma: risk assessment; incident prevention; minimising incident severity; response planning; trauma debriefing. Checklists are presented for post-incident actions and communications. Further details are given on "trauma debriefing": its objectives and features; characteristics of post-trauma stress reactions; who should have trauma debriefing, and where and when should it take place; arrangements for trauma debriefing. Further resources for post-trauma action are listed for Australia, the United Kingdom and the United States. |
| Descriptors (primary) |
traumatic neurosis; violence; psychological effects |
| Descriptors (secondary) |
Australia; USA; United Kingdom; check lists; hazard evaluation; mental stress; manuals |
| Document type |
F - Information notes, codes of practice, standards |
| Country / State or Province | Australia; United Kingdom; USA |
| Subject(s) |
Psychology and sociology
|
| Broad subject area(s) |
Stress, psychosocial factors
|
| Browse category(ies) |
Mental health
Violence
Violence and terrorism
|
