| Document ID (ISN) | 53527 |
| CIS number |
90-460 |
| ISSN - Serial title |
0720-1214 - Qualität und Zuverlässigkeit |
| Year |
1989 |
| Convention or series no. |
|
| Author(s) |
Watzka K. |
| Title |
Opposition of personnel to quality control |
| Original title |
Personnelle Widerstände gegen Qualitätssicherungsmassnahmen [in German] |
| Bibliographic information |
1989, Vol.34, No.1, p.49-52. Illus. |
| Abstract |
Quality control is rejected because work routines have to be changed, new knowledge must be acquired, positions of power are lost and its purpose is not understood. It may be opposed by openly arguing against it, by subtle sabotage or by forming opposition groups. Opposition may be avoided by incentives such as pay raises, promotion and positive feedback from insiders. |
| Descriptors (primary) |
human behaviour; mental attitude; motivation; cooperation; role of management; workers' participation; quality control |
| Descriptors (secondary) |
safety checks; psychology and sociology |
| Document type |
D - Periodical articles |
| Subject(s) |
Psychology and sociology
|
| Broad subject area(s) |
General safety, health and conditions of work
|
| Browse category(ies) |
Workers' participation
Psychology of work organization
Psychological factors
|
