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Document ID (ISN)46145
CIS number 86-1141
ISSN - Serial title Gigiena truda i professional'nye zabolevanija
Year 1985
Convention or series no.
Author(s) Sautkin V.S., Šaptala A.A., Brjuhanova S.T.
Title State of the cardiovascular system in operators of the telephone information service during work
Original title Sostojanie serdečno-sosudistoj sistemy telefonistok spravočno-informacionnoj služby v processe truda [in Russian]
Bibliographic information Jan. 1985, No.1, p.11-14. Illus. 6 ref.
Abstract Heart rate, blood pressure, minute volume and electrocardiogram were recorded at intervals during a 6.5hr daytime shift for 58 female telephone telephone operators in the information services of 2 cities. Heart rate, blood pressure and minute volume all increased over the shift, systolic and pulse pressure became more variable, and the shape of the electrocardiogram changed. Apparently the heart, and not the blood vessels, responds to the stress of the job; this produces a desynchronisation of cardiac and vasomotor regulation of the circulatory system. Because the stress is due to the combination of heavy information input and limited physical mobility, it is recommended that the work of telephone operators be broken up by workbreaks with active and passive means of relaxation.
Descriptors (primary) circulatory disorders; mental workload; mental stress; workbreaks; telephone exchanges
Descriptors (secondary) work organization
Document type D - Periodical articles
Subject(s) Transport and communications
Broad subject area(s)
Browse category(ies) Communications industry
Mental workload
Mental stress and burnout
Cardiovascular diseases