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Document ID (ISN)20823
CIS number 74-884
ISSN - Serial title 0014-0139 - Ergonomics
Year 1973
Convention or series no.
Author(s) Ferguson D.
Title A study of occupational stress and health.
Bibliographic information Sep. 1973, Vol.16, No.5, p.649-664. 26 ref.
Abstract This paper, delivered at the 9th Annual Conference of the Ergonomics Society of Australia and New Zealand (Adelaide, 24-25 Aug. 1971), describes medical and environmental studies carried out among telegraphists employed by an Australian communications organisation, to ascertain impact of occupational stress on health, on the basis of absence records over 2-5 years. Detailed ergonomic and occupational hygiene investigations were also made in the work environment. Absenteeism attributed to neurosis was significantly higher among telegraphists than in other sectors. The author examines the interaction of neurosis, attitudes and habits, job satisfaction, emotional instability and indulgence in habits detrimental to health. Much of the informtion is given in tabular form. He proposes various measures to combat effects of occupational stress on health (scientifically based selection for the task; reorganisation of the work to lessen working group size effects and increase job satisfaction; mental health programmes).
Descriptors (primary) job dissatisfaction; sickness absenteeism; stress factors; telecommunications; neurosis
Descriptors (secondary) Australia; work organization; ergonomic evaluation; psychology of absenteeism; mental health; vocational selection
Document type -
Subject(s) Psychology and sociology
Broad subject area(s)
Browse category(ies) Communications industry
Psychological factors
Mental stress and burnout
Mental health