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CISDOC database

Document ID (ISN)112472
CIS number 12-0194
ISSN - Serial title 0962-7480 - Occupational Medicine
Year 2010
Convention or series no.
Author(s) Tehrani N.
Title Compassion fatigue: experiences in occupational health, human resources, counselling and police
Bibliographic information Mar. 2010, Vol.60, No.2, p.133-138. 19 ref.
Internet access Compassion_fatigue_[INTERNET_FREE_ACCESS] [in English]
Abstract This study examines the impact that working with distressed employees, clients and members of the public has on four caring professions: occupational health advisors (OHAs), human resource advisors (HRs), counsellors (CLs) and family liaison officers (FLOs). Data were collected by means of questionnaires from 276 professionals (64 HRs, 53 OHAs, 114 CLs and 45 FLOs). There were few differences in the level of negative beliefs between groups, although CLs were found to experience more feelings of isolation and FLOs and CLs were more likely to believe that there was no justice in the world. OHAs, CLs and FLOs were significantly more likely to demonstrate personal growth than HRs. Reflection on the work facilitated through professional or peer supervision and a healthy lifestyle was found to be associated with higher levels of personal growth and satisfaction with their performance at work.
Descriptors (primary) psychology and sociology; human relations; mental health; stress factors; risk factors
Descriptors (secondary) social workers; police forces; social assistance services; health care personnel
Document type D - Periodical articles
Subject(s) Commerce, services, offices
Psychology and sociology
Occupational pathology
Broad subject area(s) Occupational medicine, epidemiology
Stress, psychosocial factors
Browse category(ies) Fire fighting, police, prisons and the armed forces
Health care services
Mental stress and burnout
Psychological factors