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Document ID (ISN)112319
CIS number 12-0343
ISSN - Serial title 1076-2752 - Journal of Occupational and Environmental Medicine
Year 2010
Convention or series no.
Author(s) North C.S., Pfefferbaum B., Hong B.A., Gordon M.R., Kim Y.S., Lind L., Pollio D.E.
Title The business of healing: Focus group discussions of readjustment to the post-9/11 work environment among employees of affected agencies
Bibliographic information July 2010, Vol.52, No.7, p.713-718. 38 ref.
Internet access The_business_of_healing_[INTERNET_FREE_ACCESS] [in English]
Abstract Between one and two years after the September 11, 2001 terrorist attacks, 12 focus groups were conducted with 85 employees of companies directly affected by the 9/11 attacks on New York City, to discuss mental health issues surrounding return to the workplace after the disaster. Risk communication, tension between workplace productivity and employees' emotional needs and post-disaster work space were topics discussed in the focus groups. Employees identified many effective responses by their companies after 9/11 relating to these areas of concern as well as gaps in response.
Descriptors (primary) USA; traumatic neurosis; psychology of work organization; mental health
Descriptors (secondary) temporary workplaces; human relations; role of management; role of supervisory staff; responsibilities of employers
Document type D - Periodical articles
Subject(s) Psychology and sociology
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Mental health
Psychology of work organization