|Document ID (ISN)||112319|
|ISSN - Serial title
||1076-2752 - Journal of Occupational and Environmental Medicine
|Convention or series no.
||North C.S., Pfefferbaum B., Hong B.A., Gordon M.R., Kim Y.S., Lind L., Pollio D.E.
||The business of healing: Focus group discussions of readjustment to the post-9/11 work environment among employees of affected agencies
||July 2010, Vol.52, No.7, p.713-718. 38 ref.
||The_business_of_healing_[INTERNET_FREE_ACCESS] [in English]
||Between one and two years after the September 11, 2001 terrorist attacks, 12 focus groups were conducted with 85 employees of companies directly affected by the 9/11 attacks on New York City, to discuss mental health issues surrounding return to the workplace after the disaster. Risk communication, tension between workplace productivity and employees' emotional needs and post-disaster work space were topics discussed in the focus groups. Employees identified many effective responses by their companies after 9/11 relating to these areas of concern as well as gaps in response.
||USA; traumatic neurosis; psychology of work organization; mental health
||temporary workplaces; human relations; role of management; role of supervisory staff; responsibilities of employers
||D - Periodical articles
||Psychology and sociology
|Broad subject area(s)
||Stress, psychosocial factors
Psychology of work organization