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Document ID (ISN)112117
CIS number 11-0892
Year 2011
Convention or series no. NTP 892
Author(s) Mejías García A., Carbonell Vajá E.J., Gimeno Navarro M.Á., Fidalgo Vega M.
Title Internal procedures for resolving workplace violence (II)
Original title Procedimiento de solución autónoma de los conflictos de violencia laboral (II) [in Spanish]
Bibliographic information Instituto Nacional de Seguridad e Higiene en el Trabajo, Ediciones y Publicaciones, c/Torrelaguna 73, 28027 Madrid, Spain, 2011. 8p. Illus. 11 ref.
Internet access NTP_892.pdf [in Spanish]
Abstract The second of a series of two (see also NTP 891, ISN 112116) on the prevention of violence at the workplace, this technical information note describes the step-by-step process of the procedure, the necessary resources required for its implementation and the recommendations for its use.
Descriptors (primary) Spain; psychology of work organization; hazard evaluation; responsibilities of employers; violence
Descriptors (secondary) public OSH institutions; data sheet; description of technique
Document type F - Information notes, codes of practice, standards
Country / State or ProvinceSpain
Subject(s) Psychology and sociology
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Psychology of work organization
Violence and terrorism