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Document ID (ISN)111259
CIS number 10-0890
ISSN - Serial title 1077-3525 - International Journal of Occupational and Environmental Health
Year 2009
Convention or series no.
Author(s) Chen W.C., Hwu H.G., Wang J.D.
Title Hospital staff responses to workplace violence in a psychiatric hospital in Taiwan
Bibliographic information 2nd quarter 2009, Vol. 15, No.2, p.173-179. 48 ref.
Abstract A survey of 222 nurses, nursing assistants and clerks at a psychiatric hospital in Taiwan was conducted on responses to workplace violence, treatment of violent patients and reporting behavior. Staff reported 78 incidents of physical violence (PV), 113 of verbal abuse (VA), 35 of bullying/ mobbing (BM), 21 of sexual harassment (SH), and 10 of racial harassment (RH) over the course of one year. Among affected staff, only 31% of those experiencing PV and less than 10% of those experiencing other categories of violence completed a formal report. Highest levels of reporting to senior staff were among those affected by SH. Patients who were physically violent were more likely to be injected with medication than patients showing other violent behaviors. More VA-affected staff considered the incident not important enough to report. Other reasons for not reporting the incident were fear of negative consequences, especially for BM, and shame for SH.
Descriptors (primary) Taiwan (China); hospitals; health care personnel; violence
Descriptors (secondary) questionnaire survey; bullying; sexual harassment
Document type D - Periodical articles
Subject(s) Commerce, services, offices
Psychology and sociology
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Health care services
Bullying and mobbing