ILO Home
Go to the home page
Site map | Contact us Français | Español

CISDOC database

Document ID (ISN)110901
CIS number 10-0590
ISSN - Serial title 0815-6409 - Journal of Occupational Health and Safety - Australia and New Zealand
Year 2009
Convention or series no.
Author(s) Caponecchia C., Wyatt Y.
Title Distinguishing between workplace bullying, harassment and violence: A risk management approach
Bibliographic information Dec. 2009, Vol.25, No.6, p.439-449. Illus. 61 ref.
Internet access Distinguishing_between_workplace_bullying_harassment_and_violence.pdf [in English]
Abstract This article describes a risk management model that can be used to deal with workplace bullying, and reviews suggestions for workplace policies. It aims to help organizations to control the risk of workplace bullying by identifying unique aspects of bullying and implementing appropriate strategies to address them, leading to improved outcomes for employees and, in turn, positive aspects on business performance.
Descriptors (primary) hazard evaluation; hazard identification; violence; bullying
Descriptors (secondary) psychology and sociology; human behaviour; human relations; responsibilities of employers
Document type D - Periodical articles
Subject(s) Psychology and sociology
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Psychological factors