|Document ID (ISN)||110751|
|Convention or series no.
||Bullying at work: Beyond policies to a culture of respect
||Chartered Institute of Personnel Development, 151 The Broadway, London SW19 1JQ, United Kingdom, 2005. 48p. 25 ref.
||Bullying_at_work.pdf [in English]
||This guide to dealing more effectively with bullying, harassment and interpersonal conflict at work aims to help human resources professionals and line managers move on to the next stage of tackling bullying at work, placing an emphasis on defining the positive behaviours, accepting responsibility for behaviour and actions, accepting responsibility for finding solutions and top management behaviour which is vital in reinforcing positive behaviours and creating a culture that goes beyond paying lip service to fairness. Contents: background to bullying; what is bullying; impact of bullying; what can be done about bullying; risk assessment; strong management, healthy conflict and bullying; policy for dealing positively with bullying; training to create dignity at work; approaches to dealing with claims of bullying at work; supporting the employees involved; psychological help for victims and bullies; conclusions.
||psychology of work organization; responsibilities of employers; bullying
||psychology and sociology; human behaviour; human relations; hazard evaluation; risk factors; report
||E - Books, reports, proceedings
||Psychology and sociology
|Broad subject area(s)
||Stress, psychosocial factors
||Bullying and mobbing
Psychology of work organization