| Document ID (ISN) | 110650 |
| CIS number |
10-0158 |
| ISBN(s) |
92-2-118246-0 |
| Year |
2005 |
| Convention or series no. |
|
| Author(s) |
International Council of Nurses, Public Services International, World Health Organization, International Labour Office |
| Title |
Framework Guidelines for addressing workplace violence in the health sector - The training manual |
| Bibliographic information |
ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2005. viii, 122p. Illus. + CD-ROM. |
| Internet access |
http://www.ilo.org/wcmsp5/groups/public/---ed_protect/---protrav/---safework/documents/instructionalmaterial/wcms_108542.pdf [in English]
|
| Abstract |
This training manual on guidelines for addressing workplace violence in the health sector is primarily targeted at workplace situations but is also suitable for being used in awareness-raising contexts. It is intended for a wide range of operators in the health sector, including health personnel, members of professional associations, trade unionists, administrators, managers, trainers, decision makers and practitioners in general. Contents: preliminary remarks for the facilitator; introduction; awareness and understanding; rights and responsibilities, choosing the best approach: recognizing and addressing factors leading to workplace violence; intervention; monitoring and evaluation; conclusion. |
| Descriptors (primary) |
ILO; training material; health care personnel; risk factors; violence |
| Descriptors (secondary) |
WHO; responsibilities; training manuals |
| Document type |
C - Training manuals, audiovisual material |
| Subject(s) |
Commerce, services, offices
|
| Broad subject area(s) |
Stress, psychosocial factors
|
| Browse category(ies) |
Violence
Bullying and mobbing
Psychosocial factors and the role of management
Health care services
OSH training
|
