| Document ID (ISN) | 109971 |
| CIS number |
09-987 |
| ISSN - Serial title |
0925-7535 - Safety Science |
| Year |
2009 |
| Convention or series no. |
|
| Author(s) |
Wassell J.T. |
| Title |
Workplace violence intervention effectiveness: A systematic literature review |
| Bibliographic information |
Oct. 2009, Vol.47, No.8, p.1049-1055. 58 ref. |
| Abstract |
This systematic review of literature published since 1992 was carried out to determine the effectiveness of interventions in preventing workplace violence and to suggest specific interventions warranting further research. The health care sector was the topic of 54% of the papers, followed by the retail sector industry with 11% of the papers. A first group of papers discussed in this review evaluates interventions to prevent robbery and violence to workers in the retail sector. A second group of papers is about interventions to prevent violence to health care workers, mostly training in techniques for dealing with combative patients. |
| Descriptors (primary) |
retail trade; health care personnel; violence; service and sales workers; safety programmes |
| Descriptors (secondary) |
literature survey; safety training in industry; programme evaluation; psychology and sociology |
| Document type |
D - Periodical articles |
| Country / State or Province | USA |
| Subject(s) |
Psychology and sociology
|
| Broad subject area(s) |
Stress, psychosocial factors
|
| Browse category(ies) |
Safety programmes
Health care services
Violence
Violence and terrorism
Retail industry
|
