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Document ID (ISN)109076
CIS number 09-233
ISSN - Serial title 0373-1944 - Travail et sécurité
Year 2008
Convention or series no.
Author(s) Blondéelle A.
Title Psychosocial hazards - When good driving goes alongside good behaviour
Original title Risques psychosociaux - Quand bien conduire rime avec bonne conduite [in French]
Bibliographic information July-Aug. 2008, No.686, p.46-47. Illus. 8 ref.
Internet access http://www.travail-et-securite.fr/ArchivesTS/archivests.nsf/(allDocParRef)/TS686page46_1/$File/TS686page46.pdf?OpenElement [in French]
Abstract This article presents the preventive measures against psychosocial hazards implemented by a public transport enterprise in the Paris region, faced with increasing incivilities and violence (physical and verbal abuse, damage to equipment). The measures include staff training in conflict management and communicating with young persons in schools and sport halls.
Descriptors (primary) psychology and sociology; drivers; violence; public transport; risk factors; buses
Descriptors (secondary) France; safety and health training; social aspects
Document type D - Periodical articles
Country / State or ProvinceFrance
Subject(s) Transport and communications
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Psychological factors
Road transportation
Violence
Violence and terrorism