ILO Home
Go to the home page
Site map | Contact us Français | Español

CISDOC database

Document ID (ISN)108624
CIS number 08-1230
ISBN(s) 3-86509-392-2
Year 2005
Convention or series no. Fb 1057
Author(s) Bleyer T., Hold U., Müller-Arnecke H.W., Windel A.
Bundesanstalt für Arbeitsschutz und Arbeitsmedizin
Title Ergonomic layout of service counters in various selected sectors
Original title Ergonomische Gestaltung von Bedientheken in ausgewählten Arbeitsbereichen [in German]
Bibliographic information Wirtschaftsverlag NW, Postfach 10 11 10, 27511 Bremerhaven, Germany, 2005. 155p. Illus. 43 ref. Price: EUR 16.00.
Abstract Service counters in the retail sector can be of various shapes. They are mainly designed to meet storage and display requirements. However, their accessibility and ergonomics have a decisive influence on movements and postures adopted by the personnel. In this study, four types of service counters used by bakers and butchers were examined under five different work environments. The ergonomic evaluation considered both work postures (torso flexion angle and extent of arm stretching) and the layout of workstations. Proposals are made in view of optimizing the ergonomics of the workstations and improving workers'comfort.
Descriptors (primary) retail trade; workplace design
Descriptors (secondary) public OSH institutions; ergonomic evaluation; work posture
Document type E - Books, reports, proceedings
Country / State or ProvinceGermany
Subject(s) Commerce, services, offices
Broad subject area(s) Physiology, ergonomics
Industries and occupations
Browse category(ies) Retail industry