|Document ID (ISN)||108161|
|Convention or series no.
||HSE Research Report 440
||Zarola A., Leather P.
Health and Safety Executive
||Violence and aggression management training for trainers and managers
||HSE Books, P.O. Box 1999, Sudbury, Suffolk CO10 2WA, United Kingdom, 2006. xii, 83p. Illus. 2 ref.
||http://www.hse.gov.uk/research/rrpdf/rr440.pdf [in English]
||Workplace violence management training programmes in the health care sector constitutes a central part of the strategy for combating work-related violence and aggression. The objective of this research was to directly assess the usefulness of violence management training. The report includes various evaluation tools, cases studies and guidance documents in the field of violence management training. Based on the conclusions of this report, a second document gives guidance on good practice in the content and delivery of such training.
||United Kingdom; psychology of work organization; role of management; health care personnel; violence; hospitals
||report; safety and health training; research; programme evaluation
||E - Books, reports, proceedings
|Country / State or Province||United Kingdom|
||Psychology and sociology
Commerce, services, offices
|Broad subject area(s)
||Stress, psychosocial factors
||Health care services
Psychology of work organization
Violence and terrorism