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Document ID (ISN)108161
CIS number 08-742
Year 2006
Convention or series no. HSE Research Report 440
Author(s) Zarola A., Leather P.
Health and Safety Executive
Title Violence and aggression management training for trainers and managers
Bibliographic information HSE Books, P.O. Box 1999, Sudbury, Suffolk CO10 2WA, United Kingdom, 2006. xii, 83p. Illus. 2 ref.
Internet access [in English]
Abstract Workplace violence management training programmes in the health care sector constitutes a central part of the strategy for combating work-related violence and aggression. The objective of this research was to directly assess the usefulness of violence management training. The report includes various evaluation tools, cases studies and guidance documents in the field of violence management training. Based on the conclusions of this report, a second document gives guidance on good practice in the content and delivery of such training.
Descriptors (primary) United Kingdom; psychology of work organization; role of management; health care personnel; violence; hospitals
Descriptors (secondary) report; safety and health training; research; programme evaluation
Document type E - Books, reports, proceedings
Country / State or ProvinceUnited Kingdom
Subject(s) Psychology and sociology
Commerce, services, offices
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Health care services
Psychological factors
Psychology of work organization
Violence and terrorism