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Document ID (ISN)107971
CIS number 08-484
ISSN - Serial title 0339-6517 - Documents pour le médecin du travail
Year 2007
Convention or series no. DMT 111 TC 115
Author(s) François M., Liévin D., Mouzé-Amady M.
Title Tasks, workload and stress among airline flight staff
Original title Activité, charge de travail et stress du personnel navigant des compagnies aériennes [in French]
Bibliographic information 3rd Quarter 2007, No.111, p.307-333. Illus. 24 ref.
Internet access$File/TC115.pdf [in French]
Abstract This article presents the findings of a study carried out between 2000 and 2004 on the relationships between job requirements and the physical, mental and emotional workload of airline flight staff in France. The scope focussed on short- and medium-haul flights. The method used was based on ergonomic and psychosocial approaches, and involved a literature survey, interviews, questionnaires and job observations. Findings are centred on three main areas: physical environment, workload and stress. Practical prevention proposals are presented.
Descriptors (primary) work organization; aircraft; stress factors; air transport; conditions of work
Descriptors (secondary) literature survey; atmospheric pressure; human relations; subjective assessment; public OSH institutions; France; noise; physical workload; mental workload; fatigue; psychology of work organization; hours of work; questionnaire survey; workload assessment; job study; ergonomic evaluation; humidity control
Document type D - Periodical articles
Country / State or ProvinceFrance
Subject(s) Psychology and sociology
Transport and communications
Broad subject area(s) Stress, psychosocial factors
Industries and occupations
Browse category(ies) Air transportation
Mental stress and burnout