ILO Home
Go to the home page
Site map | Contact us Franšais | Espa˝ol

CISDOC database

Document ID (ISN)107821
CIS number 08-365
ISBN(s) 2-7389-1385-7
Year 2006
Convention or series no. INRS ED 991
Author(s) Fernandez A., Ballue C., Coubes S., Marc R.
Title Hotel valets and housekeeping staff
Original title Femme de chambre et valet dans l'h˘tellerie [in French]
Bibliographic information Institut national de recherche et de sÚcuritÚ, 30 rue Olivier-Noyer, 75680 Paris Cedex 14, France, Sep. 2006. 12p. Illus. Price: EUR 2.50. Downloadable version free of charge.
Internet access http://www.inrs.fr/INRS-PUB/inrs01.nsf/inrs01_catalog_view_view/D3EDF658346CA80DC12572120032268A/$FILE/ed991.pdf [in French]
Abstract This guide describes the current situation of the work of hotel valets and housekeeping staff, with the aim of proposing actions that satisfy both the need for the prevention of safety and health hazards and improved work quality. Topics addressed: characteristics of the job; how to lower the constraints related to the job (work organization, tools, ergonomics, room layout, training).
Descriptors (primary) France; plant safety and health organization; hotel industry; housekeeping and restaurant services workers
Descriptors (secondary) allergens; work organization; eczema; psychology of work organization; safety guides; ergonomics; conditions of work; role of insurance institutions; safety and health training; motivation
Document type F - Information notes, codes of practice, standards
Country / State or ProvinceFrance
Subject(s) Commerce, services, offices
Broad subject area(s) Industries and occupations
Browse category(ies) Hotels and restaurants