ILO Home
Go to the home page
Site map | Contact us Franšais | Espa˝ol

CISDOC database

Document ID (ISN)107819
CIS number 08-500
Year 2004
Convention or series no. OSHA 3148-01R 2004
Title Guidelines for preventing workplace violence for health care and social service workers
Bibliographic information Occupational Safety and Health Administration, 200 Constitution Avenue NW, Washington, DC 20210, USA, 2004. 44p. Illus. 40 ref.
Internet access http://www.osha.gov/Publications/osha3148.pdf [in English]
Abstract For many years, health care and social service workers have faced a significant risk of job-related violence. Assaults represent a serious safety and health hazard within these sectors of activity. The OSHA's violence prevention guidelines provide recommendations for controlling workplace violence, developed following a careful review of workplace violence studies, public and private violence prevention programs and input from stakeholders. This booklet provides an overview of the OSHA guidelines and presents the key elements of a violence prevention programme (management commitment and employee involvement, worksite analysis, hazard prevention and control, safety and health training, recordkeeping and programme evaluation), together with programmes and services proposed by OSHA.
Descriptors (primary) USA; social workers; violence; risk factors; plant safety organization; health care personnel
Descriptors (secondary) responsibilities of employers; public OSH institutions; legal aspects; hazard evaluation; safety guides; safety programmes; role of management; workers' participation; programme evaluation
Document type F - Information notes, codes of practice, standards
Country / State or ProvinceUSA
Subject(s) Psychology and sociology
Commerce, services, offices
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Health care services
Violence
Violence and terrorism
Workers' participation