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Document ID (ISN)106924
CIS number 07-981
ISSN - Serial title 1076-2752 - Journal of Occupational and Environmental Medicine
Year 2004
Convention or series no.
Author(s) Hodgson M.J., Reed R., Craig T., Murphy F., Lehmann L., Belton L., Warren N.
Title Violence in healthcare facilities: Lessons from the Veterans Health Administration
Bibliographic information Nov. 2004, Vol.46, No.11, p.1158-1165. Illus. 22 ref.
Abstract This cross-sectional study examined assault frequency and risk factors in health care. A questionnaire survey was carried out in 142 hospitals. Thirteen percent of employees described at least one assault in the previous year, with the proportion assaulted per facility ranging from 1% to 26%. Patients were the most common assaulters. Working in geriatrics, psychiatry and rehabilitation represented a high risk for assault. Hours of work and work patterns represented major risk factors for assault, as were high measures of organizational stress. Training in dispute resolution strategies was associated with lower rates of assaults. Possible strategies to reduce violence are discussed.
Descriptors (primary) USA; violence; risk factors; health care personnel
Descriptors (secondary) shift work; human behaviour; psychology of work organization; stress factors; cross-sectional study; hospitals; questionnaire survey
Document type D - Periodical articles
Country / State or ProvinceUSA
Subject(s) Commerce, services, offices
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Health care services
Violence and terrorism