Document ID (ISN) | 106204 |
CIS number |
07-248 |
Year |
2005 |
Convention or series no. |
Fiche pratique n°17
|
Author(s) |
Bertin J., Fraix N., Paljkovic G., Sasso M.O. |
Title |
Workload, absenteeism and occupational weariness |
Original title |
Charge, absentéisme et usure au travail [in French] |
Bibliographic information |
Agence Nationale pour l'Amélioration des Conditions de Travail, 4, quai des Etroits, 69321 Lyon Cedex 05, France, Mar. 2005. 6p. Illus. 17 ref. |
Internet access |
http://www.aravis.asso.fr/upload/files/FILE20050407170548_Fiche17.pdf [in French]
|
Abstract |
This information sheet presents examples of methods adopted by enterprises for addressing issues of absenteeism, excessive workload, stress, violence and burnout. Sectors covered include a call centre, a vocational training centre, health care institutions and a local government administration. |
Descriptors (primary) |
sickness absenteeism; stress factors; psychology of work organization; mental workload |
Descriptors (secondary) |
case study; bullying; France; depressive neurosis; call centres; fatigue; government services; conditions of work; educational institutions; health care personnel; violence; data sheet; psychology and sociology |
Document type |
F - Information notes, codes of practice, standards |
Country / State or Province | France |
Subject(s) |
Psychology and sociology
|
Broad subject area(s) |
Stress, psychosocial factors
|
Browse category(ies) |
Mental stress and burnout Mental workload Psychology of work organization Violence and terrorism Bullying and mobbing Psychological factors
|