ILO Home
Go to the home page
Site map | Contact us Français | Español

CISDOC database

Document ID (ISN)103795
CIS number 05-119
ISSN - Serial title 0007-9936 - Cahiers de médecine interprofessionnelle
Year 2004
Convention or series no.
Author(s) Chaney C., Le Pache J., Aucour C., Alcouffe J., Manillier P., Montéléon P.Y.
Title Trends in musculoskeletal disorders (MSDs) among women supermarket cashiers before and after the reorganization of the job (phases 1 and 2)
Original title Evolution des plaintes musculosquelettiques (TMS) chez les hôtesses de caisse avant et après réorganisation des postes (phases 1 et 2) [in French]
Bibliographic information 2004, Vol.44, No.2, p.181-196. 32 ref.
Abstract In this case-control study, musculoskeletal disorders (MSD) of supermarket cashiers were evaluated before and one year after changing the type of supermarket till. The study involved an ergonomic survey and an epidemiological survey of cases (workers in the supermarket with the new tills) and controls (workers at a supermarket of the same chain but without change of tills), during 2001 and 2002. 226 questionnaires were analysed in 2001 (113 cases and 113 controls) and 190 in 2002 (109 cases and 81 controls). Changes in till type resulted in lower levels of MSDs of the neck and upper back, and lower frequencies of MSDs of the right shoulder. Besides a change in equipment, improvements in training and support by management and colleagues also contributed to the reduced incidence of MSDs among this group of workers.
Descriptors (primary) workplace design; supermarkets; cashiers and ticket clerks; ergonomics; women; musculoskeletal diseases
Descriptors (secondary) subjective assessment; equipment layout; psychology of work organization; neck disorders; backache; comparative study; questionnaire survey; case-control study; job study; ergonomic evaluation; shoulder
Document type D - Periodical articles
Country / State or ProvinceFrance
Subject(s) Ergonomics and work organization
Commerce, services, offices
Broad subject area(s) Physiology, ergonomics
Industries and occupations
Browse category(ies) Diseases of the musculoskeletal system
Retail industry