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Document ID (ISN)102022
CIS number 03-1268
ISBN(s) 3-89701-900-0
Year 2002
Convention or series no. Fb 967
Author(s) Moser K., Preising K., Göritz A.S., Paul K.
Bundesanstalt für Arbeitsschutz und Arbeitsmedizin
Title Increasing information load at the workplace: Strain-balanced coping with electronic media (e-mail, Internet)
Original title Steigende Informationsflut am Arbeitsplatz: belastungsgünstiger Umgang mit elektronischen Medien (E-Mail, Internet) [in German]
Bibliographic information Wirtschaftsverlag NW, Postfach 10 11 10, 27511 Bremerhaven, Germany, 2002. 225p. Illus. 92 ref. Price: EUR 18.50.
Abstract Today, most office workers are equipped with personal computers connected to the Internet. The objective of this project was to examine how organizations and individuals perceive this new technology, the strain caused by information overload on employees and how they cope with this strain, as well as to evaluate supporting communication tools aimed at limiting this strain. Five studies on supporting communication tools, information organizational culture and psychological stress at the workplace due to the new media were conducted. On the basis of the findings, a training concept was developed for helping employees to cope with stress caused by this new technology.
Descriptors (primary) mental workload; stress factors; supply of information; new technologies; internet document
Descriptors (secondary) questionnaire survey; stress evaluation; job study
Document type E - Books, reports, proceedings
Country / State or ProvinceGermany
Subject(s) Psychology and sociology
Broad subject area(s) New technologies
Browse category(ies) Mental workload
Mental stress and burnout